Our Reviews
Kenneth B|2020 Buick Envision
Confirmed Service Customer
3/6/2025
Our experience was great. We were treated professionally and with respect. We enjoyed our visit.
3/7/2025
Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
AVERILL PARK, NY
Leslie C|2024 GMC Sierra 1500
Confirmed Service Customer
3/6/2025
not to bad either when they were don, they wanted 25 mints to cod ben faster
3/7/2025
Hi! Thank you for taking the time to leave us this information about your recent visit. We hope to be of service to you again in the future. Take care!
HADLEY, NY
David C|2017 Buick Cascada
Confirmed Service Customer
3/9/2025
They are always professional and do a great job. Their waiting area is clean and pleasant.
3/10/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Please don't hesitate to reach out to us if there's anything more we can do!
NISKAYUNA, NY
Gregory M|2022 GMC 1500 Sierra
Confirmed Service Customer
3/10/2025
Very thorough,attentive and honest people
3/11/2025
Hello, we're happy to hear you had such a positive experience with our team! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
ALBANY, NY
Richard B|2024 GMC Terrain
Confirmed Service Customer
3/10/2025
Prompt & friendly service
3/11/2025
Hello, we're happy to hear you had such a positive experience with our team! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
MENANDS, NY
Mary D|2017 Buick Encore
Confirmed Service Customer
3/13/2025
I always get great service when I come there every one are so friendly and helpful thank you
3/14/2025
Hello Mary! We're glad to hear that you had an excellent experience with us. Your trust in us to take care of your vehicle means a lot, and we look forward to serving you again in the future. If you ever have questions or need assistance, please don’t hesitate to reach out!
BALLSTON SPA, NY
Gary H|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
3/14/2025
I was able to make an appointment without much delay. I was on time and they were ready for me. It took my car into the shop promptly. With the link sent to me I was able to see the progress on my service. The car was completed in a timely manner I bought the vehicle from Mangino in Amsterdam and I have to admit it’s been my favorite vehicle. all of my service and repairs have been done by Mangino in Boston spa I am extremely pleased.
3/15/2025
Hello there, thank you for taking the time to leave us this information about your recent visit. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Mangino Buick - GMC!
GANESVOORT, NY
Ed C|2016 Buick Encore
Confirmed Service Customer
3/5/2025
The young lady was knowledgeable and helpful. The young lady also put up with my “wired” sense of humor.
3/6/2025
Hi there, thank you for taking the time to leave us this information about your recent visit. We hope to be of service to you again in the future. Take care!
GLENVILLE, NY
David T|2024 GMC Sierra 1500
Confirmed Service Customer
3/5/2025
Work on updating info for communications was done in timely manner and very satisfied
3/6/2025
Hi, your satisfaction is important to us, so we want to sincerely thank you for choosing Mangino Buick - GMC and we hope to see you again soon!
EAGLE BRIDGE, NY
Richard C|2025 Buick Envista
Confirmed Sales Customer
3/5/2025
Very considerate, friendly, organized.
DENNIS HOENIG
3/6/2025
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
SCOTIA, NY
Bruce R|2014 Chevrolet Tahoe
Confirmed Service Customer
3/6/2025
Friendly, polite and professional staff. Facility is very clean and inviting.
3/7/2025
Hi there, it's our commitment to ensure quality customer care by providing comfortable and clean facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We hope to see you soon!
SARATOGA SPRINGS, NY
Kadi D|2013 Buick Encore
Confirmed Service Customer
3/6/2025
All was well, quick scheduling, friendly service as usual.
3/7/2025
Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing Mangino Buick - GMC and we hope to see you again soon!
SARATOGA SPRINGS, NY
David F|2017 Buick Encore
Confirmed Service Customer
3/8/2025
The work was done in half the time. Everyone is always friendly and accommodating.
3/9/2025
Hello David, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mangino Buick - GMC. We're looking forward to your next visit with us! Take care!
SARATOGA SPRINGS, NY
Brian T|2022 GMC 3500HD Sierra
Confirmed Service Customer
3/8/2025
Very good
3/9/2025
Hi Brian, we really appreciate your positive review! Please don't hesitate to reach out if there's anything additional we can do for you.
FORT ANN, NY
Rob P|2016 Chevrolet 1500 Silverado
Confirmed Service Customer
3/12/2025
Always professional and repairs completed correctly and I. A timely manner
3/13/2025
We're glad everything was completed quickly and to your satisfaction! Thank you so much for your feedback! We hope you have a great day!
Saratoga Springs, NY
John B|2025 GMC 1500 Sierra
Confirmed Sales Customer
3/16/2025
Everything went smoothly. You had the right vehicle in stock at the right time for me.
DAVID MOFFITT
3/17/2025
Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
QUEENSBURY, NY
Jill O|2023 Buick Envision
Confirmed Service Customer
3/18/2025
As always, excellent staff & service.
3/19/2025
Thank you for your feedback, Jill! Our team is dedicated to delivering exceptional service, and we're thrilled to hear that we're achieving that. We can’t wait for your next visit! Take care!
CLIFTON PARK, NY
James V|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
3/19/2025
They go above and beyond my expectations
DENNIS HOENIG
3/21/2025
Hello, thank you for your kind words and this wonderful review! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
ARGYLE, NY
Michael M|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
3/19/2025
the salesman helped me get into a truck that was great for what I needed and wanted. He helped me with accessories that I wanted and the entire process of purchasing a new vehicle. A great experience
JOHN SCHULZ
3/20/2025
Hello, thank you for sharing your positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. Congratulations on your new vehicle! If you have further needs or questions, please reach out!
FORT JOHNSON, NY
James P|2023 GMC 1500 Sierra
Confirmed Service Customer
3/22/2025
Hope did a fantastic job! In. Nd out in an hour!
3/23/2025
Thank you for your feedback! We're so glad to hear that our staff provided you with great service. We appreciate your kind words and look forward to assisting you again in the future!
BALLSTON LAKE, NY
Daniel M|2025 GMC Sierra EV
Confirmed Sales Customer
3/24/2025
Excellent experience at Mangino Buick GMC. Very friendly and helpful staff. Dennis was great! Even met the owner while purchasing my truck. Awesome place to purchase a vehicle, definitely recommend.
DENNIS HOENIG
3/25/2025
Hi, we really appreciate your positive review! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
SLINGERLANDS, NY
David D|2025 GMC Sierra 1500
Confirmed Sales Customer
3/26/2025
I had a seamless and low-pressure buying experience at Mangino. My salesperson, David Moffitt, was a true professional — his communication and follow-up were outstanding from start to finish.
DAVID MOFFITT
3/27/2025
Thank you! We truly appreciate your kind words and are thrilled to hear that you had a great experience with us. We look forward to serving you again!
BALLSTON LAKE, NY
Jill S|2023 Buick Envision
Confirmed Service Customer
3/26/2025
Sarah has been consistent in contacting me for my repair updates. The dealership keeps being busy to contact her with details she needed to help me.
3/28/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
HAGAMAN, NY
Debora B|2011 Buick Lucerne
Confirmed Service Customer
3/17/2025
My truck was done in a timely manner and everyone was very professional.
3/18/2025
Hi, we are so happy to read such a great review about Mangino Buick - GMC! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
BALLSTON SPA, NY
Edgar G|2019 GMC 3500HD Sierra
Confirmed Service Customer
3/18/2025
Brought up issues that were going to be due soon so I could have them done while I was there.
3/19/2025
Hi Edgar, thank you so much for your high rating. Thanks again for taking the time to leave us this information about your recent visit. Take care!
HUDSON FALLS, NY
Brian K|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
3/21/2025
Did what was needed.
DAVID MOFFITT
3/22/2025
Hi Brian, thank you so much for your high rating. Thanks again for taking the time to leave us this information about your recent visit. Take care!
DUANESBURG, NY
Timothy S|2023 GMC Canyon
Confirmed Service Customer
3/27/2025
Tyler does a great job, keeping me informed on the status of the vehicle and reviewing all items that were completed.
3/28/2025
Thank you for your feedback! We are glad to hear that Tyler has been doing a great job keeping you informed about the vehicle status and reviewing the completed work. Communication is key, and it’s great to know that you feel well-informed throughout the process. If you have any further questions or need assistance, please don't hesitate to reach out!
CORINTH, NY
Patricia Q|2018 Buick LaCrosse
Confirmed Service Customer
3/28/2025
Our 2018 Buick LaCrosse experienced a thermostat failure at ~55000 miles, 55 miles from home on March 16. Fortunately, the thermostat was stuck open and a routine appointment for oil change, tire rotation, and state inspection was already scheduled for the next day. The thermostat was still stuck during that appointment. A new one could not be located locally and an order was placed. When Mangino Buick GMC received the new thermostat an appointment for March 26 at 9:30 am was scheduled. I was told the repair would take 4 hrs and I agreed to wait at the dealership rather than drop-off the vehicle. The trip to the dealership takes more than 30 minutes travel time on a good day. When I arrived I notified the advisor that the thermostat was no longer stuck and was operational, and that the left rear directional was not functioning. At ~11:45 the advisor informed me that the left rear directional bulb was replaced and the thermostat was removed revealing that the thermostat that had been ordered was the incorrect thermostat. Someone would be picking up the correct thermostat at another dealership and could return in an hour or so and then the thermostat installation would take ~1.5 hours. I was offered a loaner car to get lunch or run an errand which I declined. It was a nice day and I walked ten miles throughout my visit. It was almost 3:00 when I cashed out. I was able to use a coupon and also clean out my Buick rewards to apply to the invoice, lessening the $$ burden. As usual, everyone at Mangino Buick GMC was pleasant, polite and professional. We continue to trust sales and service personnel at Mangino as we have for almost 30 years. Although there are service options closer to home, we prefer to travel the >18 miles for trusted service. I still wonder if the design flaw that in 2021 caused our transmission to be stuck in 3rd gear at extremely high rpm for 275 miles was a domino effect that contributed to the early failure of our thermostat. Not one of any of our vehicles ever required a thermostat replacement and we've driven some over 150,000 miles.
4/2/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
WATERFORD, NY
Laura S|2025 GMC 1500 Sierra
Confirmed Sales Customer
3/27/2025
Sales team is knowledgeable, courteous and professional. Had a great experience purchasing our first GMC vehicle.
MARCUS EDWARDS
3/28/2025
Hi Laura! Thank you for your feedback! Our team is dedicated to delivering exceptional service, and we're thrilled to hear that we're achieving that. We can’t wait for your next visit! Take care!
BALLSTON LAKE, NY
Theodore D|2019 Buick Enclave
Confirmed Service Customer
3/28/2025
Seamed like it took longer than normal for the service.
4/2/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
BALLSTON SPA, NY
Susan K|2025 Buick Encore GX
Confirmed Sales Customer
3/28/2025
I was very happy with my new car purchase and everyone at the dealership was very nice. I got a super great deal and would definitely recommend Mangino’s to friends and family. Dave was a great salesman and a pleasure to do business with..
DAVID MOFFITT
3/29/2025
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us. We truly appreciate your recommendation, and we look forward to serving you again in the future!
PORTERS CORNER, NY
Carol B|2025 Buick Envista
Confirmed Sales Customer
3/29/2025
Nice experience because of very competent people. Our sales rep - David Moffit was wonderful. Great guy with good sense of humor!
DAVID MOFFITT
3/30/2025
Thank you for recognizing our team members who contributed to making this a wonderful experience! We are dedicated to providing excellent customer service. If there's anything else we can assist you with, please feel free to contact us!
GLOVERSVILLE, NY
Kathleen B|2025 Buick Envista
Confirmed Sales Customer
3/30/2025
Dave Moffitt was everything one would want in a sales professional. He was responsive, informative, and respectful. On the other hand, if I had to deal with John Laronca for the entire sale, I might not have bought the vehicle. John's sense of customer service was sorely lacking. He was not as responsive as he should have been when I asked a couple of simple questions.
DAVID MOFFITT
4/3/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
KIRKVILLE, NY
Karlynn L|2020 Buick Envision
Confirmed Service Customer
3/30/2025
Tyler was great and resolved my problem and he thoughtfully listened to my concerns before fixing my Envision
3/31/2025
Hello, we're happy to hear you had such a positive experience with our staff! We look forward to helping again in the future. Take care!
BALLSTON LAKE, NY
Valerie A|2024 Buick Enclave
Confirmed Service Customer
3/30/2025
It went well, I have no complaints.
3/31/2025
Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing Mangino Buick - GMC and we hope to see you again soon!
BERNE, NY
Christine D|2020 Buick Envision
Confirmed Service Customer
3/28/2025
My experience at Mangino has always been excellent. I can be an assertive customer at times without being demanding or controlling, and I am a person who appreciates excellent customer service. During my visit on March 26, 2025, while my vehicle was being serviced, I spoke with a gentleman in the sales department. My plan is to pass down my Buick Envision to my grandson next year and purchase a new vehicle. I had many questions. I spoke to Marcus Edwards in sales about my plan. Marcus greeted me with a lovely smile and a warm handshake. His calmness gave me the sense that he was the person to answer all my questions. At 72, sometimes it takes me a second to find my words. Well, with this being said, Marcus had the patience and the knowledge and was very professional! It wasn't long before my vehicle was done. Very happy with the results and the friendliness of the technicians (Tyler), service adviser, and the mechanic (Tony), who had done a great job!!! I appreciate you all! Christine D.
3/29/2025
Thank you so much for your kind words and continued trust! We're thrilled to hear that your experience has been consistently excellent, and we truly appreciate your feedback. We look forward to continuing to assist you with your vehicle needs!
GLENS FALLS, NY
Paul D|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
3/28/2025
Battery died, after a jump start to get it to the garage (without an appointment) they had me back on the road a few hours later
3/29/2025
Hello, we are glad we could help! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
BALLSTON SPA, NY
John Z|2024 Buick Envista
Confirmed Service Customer
3/31/2025
Appreciated Mike's getting me in timely for a slow leaking tire. Having maintenance check included is big plus and service staff were informative. Thanks
4/1/2025
Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BALLSTON LAKE, NY
Christopher W|2022 GMC 3500HD Sierra
Confirmed Service Customer
4/3/2025
Oil inspection and recall done. Services completed earlier than expected. Great service.
4/5/2025
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
GANSEVOORT, NY
Stephen S|2016 Chevrolet Equinox
Confirmed Service Customer
4/3/2025
I had a 10 o’clock appointment I arrived a few minutes early, was taken right in. They kept me informed as to what they were doing. I was out of there in no time
4/5/2025
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Ballston Spa, NY
Mark M|2022 Buick Encore
Confirmed Service Customer
3/31/2025
Prompt, Thorough and professional service.
4/1/2025
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
DELANSON, NY
Michael B|2025 GMC Sierra 1500
Confirmed Sales Customer
4/2/2025
Staff was phenomenal, courteous, friendly, very knowledgeable! My second 2 vehicle purchase, Im now a lifetime customer because of how I was treated by the staff as a whole!
DAVID MOFFITT
4/3/2025
Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with our staff during your vehicle purchases. Your loyalty as a lifetime customer means the world to us, and we’re glad that our team could provide you with the service you deserve. If you ever have any questions or need assistance, don’t hesitate to reach out. We look forward to serving you again in the future!
TROY, NY
Charles G|2017 GMC Yukon
Confirmed Service Customer
4/3/2025
Everyone was very professional and easy to work with. We really appreciate the valet service for all car care.
4/5/2025
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
RAINBOW LAKE, NY
Deborah M|2020 Buick Encore
Confirmed Service Customer
4/3/2025
Everyone that I came in contact with was very kind and very knowledgeable !! I will always go to the Ballston Spa location!! I suppose I started to as it’s the location where I purchased my car.
4/5/2025
Hello, we're happy to hear you had such a positive experience with our team! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
CLIFTON PARK, NY
Kevin S|2024 GMC Sierra 2500 HD
Confirmed Service Customer
4/4/2025
Fantastic Dealership to do business with! Comfortable customer waiting area with friendly & informative staff.
4/5/2025
We are dedicated to delivering exceptional customer care by offering comfortable and inviting facilities, along with friendly and professional service to our guests. We invite you to visit us for any of your future needs. If there’s anything else we can assist you with, please feel free to reach out!
GREENWICH, NY
Rosalie B|2025 Buick Envista
Confirmed Sales Customer
4/7/2025
MANGINOS GREAT PLACE TO BUY AND HAVE YOUR CAR SERVICED !
DAVID MOFFITT
4/8/2025
Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
LATHAM, NY
Robert F|2023 GMC Terrain
Confirmed Service Customer
4/7/2025
Installed trailer package kit from GMC accessories perfectly in a timely manner. Excellent customer service. Even provided shuttle to local planet fitness so I could kill time and work out while installation was going on to avoid sitting in waiting area.
4/8/2025
Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
CAIRO, NY
Robert R|2021 Buick Envision
Confirmed Service Customer
4/5/2025
Great experience as always !
4/6/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
Colonie, NY
Robert M|2023 GMC Yukon
Confirmed Service Customer
4/5/2025
Everyone was very nice, and my vehicle was done quickly. I was told I have about 10k more miles on my tires. When I got home, I noticed that the inside of the passenger front tire was almost down to the cords. I had to go buy tires.
4/9/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
Clifton Park, NY
Kelly W|2021 Chevrolet Trailblazer
Confirmed Service Customer
4/6/2025
☆
4/7/2025
Hi, your high star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!
JOHNSONVILLE, NY
John L|2021 GMC Acadia
Confirmed Service Customer
4/7/2025
Easy to schedule online, immediate response once I got there and quick understanding of what I needed and quickly finished
4/8/2025
Hello there, we appreciate you taking the time to leave us this feedback. We hope to see you soon!
WATERFORD, NY
Irwin W|2022 Buick Encore
Confirmed Service Customer
4/8/2025
on time well done
4/9/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
SCHENECTADY, NY
Elizabeth R|2019 Buick Encore
Confirmed Service Customer
4/9/2025
Everyone was helpful and went the extra mile to make sure my car was set to go.
4/10/2025
We're pleased to know we have been able to exceed your expectations and really help you out! We look forward to your next visit! Take care!
Malta, NY
Margo P|2023 Buick Encore GX
Confirmed Service Customer
4/9/2025
I came in to get my vehicle inspected at 10:30am. I expected to be there a short time and to my surprise I ended being there for a long time. My vehicle was not finished until after 12noon. I had an appointment at 12:30, it was a rush to get there in time. I was very disappointed in the time it took for an inspection, not sure I would come back for that service again.
4/15/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
CLIFTON PARK, NY
Diane L|2025 Buick Encore GX
Confirmed Sales Customer
4/9/2025
Explain everything to me to where I understood
JOHN SCHULZ
4/10/2025
Hi, reviews like this give us motivation and help us ensure we provide high-quality care. Your satisfaction is our top priority. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
SCOTIA, NY
Jill C|2018 Buick Encore
Confirmed Service Customer
4/10/2025
Squeezed me in without an appointment when I stopped because one of my tires was low (due to a nail). Had same professional, courteous service as always.
4/11/2025
Thank you for your feedback! It's always a pleasure to provide great service to valued customers like you. If there’s anything specific you enjoyed, feel free to share!
BALLSTON LAKE, NY
Frances K|2025 Buick Envista
Confirmed Service Customer
4/10/2025
Folks at Mangino are always friendly and helpful. Service is excellent.
4/11/2025
We truly appreciate your feedback! Thank you for recognizing our efforts in providing great service. If you have any suggestions or further thoughts, we’d love to hear them!
GLENVILLE, NY
Michael B|2025 GMC Sierra 1500
Confirmed Service Customer
4/10/2025
Extremely fast, Very Friendly and absolutely professional service!!
4/11/2025
Hello Michael! It's always a pleasure to provide great service to valued customers like you. If there’s anything specific you enjoyed, feel free to share!
TROY, NY
Lisa P|2025 Buick Encore GX
Confirmed Sales Customer
4/11/2025
Our sales rep, David Moffitt was excellent. Talked us through the whole process in a calm, respectful manner. We highly recommend him.
DAVID MOFFITT
4/12/2025
Hello, thank you for sharing your positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
BALLSTON LAKE, NY
Royann R|2019 Buick Encore
Confirmed Service Customer
4/11/2025
Clear explanation of service
4/12/2025
Your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
BALLSTON LAKE, NY
Jack C|2025 GMC Sierra 1500
Confirmed Sales Customer
4/12/2025
John Schulz is a great salesman very attentive to what I was looking for and very friendly and funny. He really took the time to hear what I was looking for and between him and Ralph Mangino they got the vehicle I really wanted. John in the finance department was great as well and shopped to get me a descent interest rate. Overall had a great experience at the dealership and felt welcomed from the moment I walked in
JOHN SCHULZ
4/13/2025
Thank you for your kind words, Jack! We’re delighted that John Schulz and Ralph Mangino provided you with excellent service. It’s great to hear that John was attentive and made your experience enjoyable. Our team is dedicated to helping customers find the perfect vehicle, so your feedback is appreciated. We're also pleased that John secured a competitive interest rate for you. If you have any questions or need assistance in the future, feel free to reach out. Enjoy your new vehicle, and we hope to see you again soon!
SO GLENS FALLS, NY
Sandra B|2021 GMC Terrain
Confirmed Service Customer
4/14/2025
Took care of the requested service in a timely fashion. Hope is always pleasant to deal with. The waiting room is very clean and inviting, I always seem to find someone to talk to there. I will continue to use Mangino as long as I live in this area.
4/15/2025
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
BALLSTON SPA, NY
Joseph S|2025 GMC Terrain
Confirmed Sales Customer
4/7/2025
Very helpfull and plesent.
JOHN SCHULZ
4/8/2025
Hello, we are glad we could help! If you have any further questions, please don't hesitate to reach out!
AMSTERDAM, NY
Janet S|2018 Chevrolet Malibu
Confirmed Service Customer
4/8/2025
No problem getting appointment
4/9/2025
Hi, thank you for the high star rating! We do hope we can be of assistance in the future. Take care!
BALLSTON LAKE, NY
Robert J|2013 Chevrolet 1500 Silverado
Confirmed Service Customer
4/8/2025
I went to Manginos on April 4th for an Inspection and a Spring tunenup.Everybody was real friendly.I,m going back to Manginos on April 16 th for some work on springs and struts.I know Manginos will do a good job.They always do. Robert G. Jones
4/9/2025
Hello there, thank you for taking the time to leave us this information about your recent visit. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Mangino Buick - GMC!
BALLSTON SPA, NY
Robert B|2022 GMC Canyon
Confirmed Service Customer
4/9/2025
Never saw paperwork. Was told it was going to take 2 hours. Overheard someone being offered a Shuttle and was able to get a ride home. Called to make sure the alignment was being done. Never heard back. Four and a quarter hours later received call truck was ready. Seemed busy and unorganized.
4/15/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
HALFMOON, NY
Harold B|2024 Buick Encore GX
Confirmed Service Customer
4/10/2025
As you feel everything was efficient explained very well always a delight
4/11/2025
Hello Harold! We're thrilled to know that everything met your expectations! Our goal is to offer exceptional service to all our guests, and we're delighted that you had a positive experience at Mangino Buick - GMC!
SCHENECTADY, NY
Richard G|2023 Buick Envision
Confirmed Service Customer
4/12/2025
Service was done as scheduled on time. I was kept informed of progress and pricing was reasonable,
4/13/2025
Hi Richard! Thank you for sharing your experience! It’s our goal to provide excellent service, and we're glad to know we met that mark for you. We're here for you anytime you need us!
BALLSTON SPA, NY
David D|2024 GMC Canyon
Confirmed Service Customer
4/13/2025
Friendly, timely and professional
4/16/2025
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
SCHROON LAKE, NY
John G|2020 GMC 1500 Sierra
Confirmed Service Customer
4/14/2025
Always the best
4/15/2025
That’s awesome to hear! We’re so grateful for your trust and support. The team is always here for you, and we look forward to serving you again!
BALLSTON SPA, NY
Richard B|2021 GMC 1500 Sierra
Confirmed Service Customer
4/16/2025
Been a loyal customer and never had a bad experience, sales and service are great
4/17/2025
Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Ballston Spa, NY
Michael P|2021 GMC Acadia
Confirmed Service Customer
4/17/2025
I had a tire with a nail in it, and they worked me in with no appointment and got it fixed for me
4/18/2025
Hi there, we're so happy we were able to help you out! Thank you again for choosing Mangino Buick - GMC and we hope to see you again soon!
BALLSTON SPA, NY
John A|2025 GMC Terrain
Confirmed Sales Customer
4/17/2025
Marcus Edwards worked several months first ordering a terrain, then shopping dealers for a swap to avoid the tariffs and finally found one that fit my needs. I appreciate his effort and the work of the Mangino staff.
MARCUS EDWARDS
4/18/2025
Hi, we're happy you found our staff to be so supportive during your experience here at Mangino Buick - GMC! We sincerely value your business and look forward to your next visit!
SCHENECTADY, NY
Chyanna K|2022 Chevrolet Trax
Confirmed Service Customer
4/19/2025
N/a
4/20/2025
Hi, thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out!
ROCK CITY FALLS, NY
Janet H|2025 Buick Envista
Confirmed Service Customer
4/19/2025
They took me right away and they were quick
4/20/2025
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
AMSTERDAM, NY
Ronald M|2019 GMC Canyon
Confirmed Service Customer
4/19/2025
Counter person covered what was going to happen. Time frame to do work was very reasonable. Thank you Ron
4/20/2025
Hi there! We’re thrilled to hear we met your expectations! Our team works hard to provide excellent service, and we’re so glad you had a positive experience. If you have any further questions or need assistance, feel free to reach out!
BALLSTON SPA, NY
Judith S|2024 Buick Encore GX
Confirmed Service Customer
4/21/2025
Was pleased with the service done, this dealership has always been very courteous, and efficient.
4/22/2025
Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
HADLEY, NY
Mark Q|2017 Chevrolet Impala
Confirmed Service Customer
4/15/2025
Took a bit longer than expected, but car feels and runs great since my visit. In addition, I save close to $100 from the initial quote. Thank you Mangino's
4/16/2025
Hello, we are glad we could help! Please let us know if there is anything else we can do for you; we are more than happy to help!
SCHENECTADY, NY
Sharon L|2021 Chevrolet Trailblazer
Confirmed Service Customer
4/15/2025
My oil change and tire rotation went well. The service personnel recommended an engine air filter as well, which I appreciated and had it changed out. The staff were friendly as always and I got my car back in under an hour! Waiting area very clean and tidy as usual.
4/16/2025
Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BALLSTON SPA, NY
Stanley B|2021 Buick Enclave
Confirmed Service Customer
4/16/2025
Excellent service
4/17/2025
Hi, thank you for the high star rating! We do hope we can be of assistance in the future. Take care!
SCOTIA, NY
Thomas H|2025 GMC Sierra 1500
Confirmed Sales Customer
4/17/2025
It was a great experience! Dennis found a truck for me and kept me informed the throughout. He was a pleasure to work with.
DENNIS HOENIG
4/18/2025
Hi, we're happy you found our staff to be so supportive during your experience here at Mangino Buick - GMC! We sincerely value your business and look forward to your next visit!
NEWCOMB, NY
Megan A|2001 Chevrolet Corvette
Confirmed Service Customer
4/18/2025
Repairs were done perfectly and service top notch. Scott at the servive desk is a great addition to an already successful team. Thanks!
4/19/2025
Hi there, we appreciate your positive review about your recent experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
BALLSTON LAKE, NY
George S|2025 GMC Sierra 1500
Confirmed Sales Customer
4/18/2025
Very professional and efficient. I would recommend Mangino dealership to my friends
DENNIS HOENIG
4/19/2025
Hello there, we appreciate your positive review about your recent experience with us! Thanks again for the recommendation, and have an amazing day!
WILTON, NY
Patricia P|2025 Buick Envista
Confirmed Sales Customer
4/23/2025
Wonderful customer service. Marcus Edwards was my salesperson. He was very professional. He new the car very well. On delivery explained all the features. If I forgot how to use anything feel free to come back and he'll show me again.
MARCUS EDWARDS
4/24/2025
Hi, we're happy you found our staff to be so supportive during your experience here at Mangino Buick - GMC! We sincerely value your business and look forward to your next visit. Take care!
BALLSTON SPA, NY
Sandi T|2014 GMC 1500 Sierra
Confirmed Service Customer
4/24/2025
Professional, courteous, very clean bathroom
4/25/2025
Thank you for your feedback! We want all our clients to have a comfortable and stress-free experience with us. Thank you again for letting our team know how we did. We look forward to helping again in the future. Take care!
LAKE LUZERNE, NY
David R|2025 GMC Sierra 3500 HD
Confirmed Sales Customer
4/21/2025
Outstanding experience. The entire purchasing process was exceptional. All personnel listened carefully to my needs, fully understood what my expectations are, explained all options with detail, and gave information about some items I was unaware of but later became interested. I would purchase again. Keep up the good work!
MARCUS EDWARDS
4/22/2025
Hi there, we are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing Mangino Buick - GMC and we hope to see you again soon!
BALLSTON SPA, NY
David L|2016 Buick Cascada
Confirmed Service Customer
4/21/2025
Very helpful, prompt and courteous service.
4/22/2025
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
HALFMOON, NY
Katherine K|2018 Buick Envision
Confirmed Service Customer
4/21/2025
Scott kept me informed throughout the process and gave realistic timelines.
4/22/2025
Hello, we're happy to hear you had a positive experience with our staff! We look forward to helping again in the future. Take care!
BALLSTON SPA, NY
Stanley G|2025 GMC 1500 Sierra
Confirmed Sales Customer
4/21/2025
it was Great,,,, they worked hard to find my vehicle.
DAVID MOFFITT
4/22/2025
Hi there, we are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing Mangino Buick - GMC and we hope to see you again soon!
COPAKE, NY
Ronald N|2023 GMC Terrain
Confirmed Service Customer
4/24/2025
They took me in on time and had my car serviced in a little over an hour. Very satisfied with the service and the video of work being done. They also replaced a defective GM floormat with a new one at no charge. Have been a Mangino customer for 16 years and am very satisfied with their sales and service department.
4/25/2025
Thank you so much for your kind words! We’re thrilled to hear you’ve had such positive experiences with both our sales and service departments. We truly appreciate your continued trust and look forward to serving you for years to come!
CLIFTON PARK, NY
Lynn H|2021 Buick Envision
Confirmed Service Customer
4/25/2025
Staff is always pleasant & service dept is great.
4/26/2025
Thank you so much for your continued trust and for sharing your positive experience! We sincerely value your business and look forward to your next visit!
CLIFTON PARK, NY
Lucille M|2013 Buick LaCrosse
Confirmed Service Customer
4/25/2025
Always satisfied with exceptional service for 20 years.
4/26/2025
Thank you for your kind words! We truly appreciate your continued loyalty and are thrilled to hear that you've had a positive experience with our team. It's always a pleasure to assist you, and we look forward to serving you again in the future!
BALLSTON SPA, NY
David B|2018 GMC 1500 Sierra
Confirmed Service Customer
4/25/2025
fast friendly service
4/26/2025
We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s wonderful to know we delivered such a positive experience. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always happy to help!
BALLSTON LAKE, NY
Rory O|2013 GMC Terrain
Confirmed Service Customer
4/26/2025
Great efficient service
4/27/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
BALLSTON SPA, NY
Kenneth C|2025 GMC Sierra 1500
Confirmed Service Customer
4/28/2025
Kept me informed while I waited and got me in and out with no hassle
4/29/2025
Hi there, your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
GLENVILLE, NY
Jill C|2018 Buick Encore
Confirmed Service Customer
4/30/2025
Quick, courteous, thorough service
5/1/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
BALLSTON LAKE, NY
Keith P|2020 GMC Acadia
Confirmed Service Customer
4/30/2025
Went in to have spring service oil and filter changes and change over winter to summer tires. Had an issue of an acorn falling into blower during air filter change was fixed the next as soon as I could get back.
5/1/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
SARATOGA SPRINGS, NY
Kathy C|2006 GMC Canyon
Confirmed Service Customer
5/1/2025
the service is alwayus great
5/2/2025
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
Valley Falls, NY
Henry S|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
5/1/2025
They did an excellent job. I'm giving us all the information we needed, and we were completely informed. About the vehicle that we purchased The dealer, the salesman and The gentleman that delivered the vehicle did an awesome job. We will definitely recommend Manginos, 2 other customers.
HOUSE DEAL
5/2/2025
Thank you for sharing your positive experience! We're thrilled to hear that our team provided excellent service. We truly appreciate your recommendation and look forward to serving you again!
FORT EDWARD, NY
John K|2024 GMC Canyon
Confirmed Service Customer
5/1/2025
Service to my car in right on time n wait g area was very accommodating
5/2/2025
Thank you for your feedback! We want all our clients to have a comfortable and stress-free experience with us. Thank you again for letting our team know how we did. We look forward to helping again in the future. Take care!
SARATOGA SPRINGS, NY
Linda J|2025 Buick Envista
Confirmed Sales Customer
5/1/2025
My experience with Mangino Buick GMC located at 1484 Saratoga Road, Ballston Spa, New York, began with a quick review of my PEF Union Benefit. I was happy to find out Mangino Buick GMC participates with a PEF Union discount. Since my son recently purchased a vehicle from Mangino Buick GMC and my meeting John Schulz at the dealership my search ended with my buying a new 2025 Buick Envista.
JOHN SCHULZ
5/2/2025
Thank you! We truly appreciate your kind words and are thrilled to hear that you had a great experience with us. We look forward to serving you again!
CLIFTON PARK, NY
Barbara M|2019 Buick Encore
Confirmed Service Customer
4/27/2025
The staff is always friendly and very helpful. They are always honest about what our car needs not steering us to purchase parts we don't need just to make a sale. This is very appreciated!
4/28/2025
Hello there, thank you for taking the time to leave us this information about your recent visit. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Mangino Buick - GMC!
GREENFIELD CENTER, NY
Lisa P|2025 Buick Encore GX
Confirmed Service Customer
4/27/2025
Friendly, no hard sell
4/28/2025
Hi there, thank you for taking the time to leave a review for us at Mangino Buick - GMC! We're looking forward to your next visit!
BALLSTON LAKE, NY
Patrick H|2017 GMC Canyon
Confirmed Service Customer
4/28/2025
one hour and 45 mins for an oil change and tire rotation with a appointment
4/30/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
BALLSTON SPA, NY
Mary R|2025 Buick Encore GX
Confirmed Sales Customer
4/28/2025
I went in looking to buy a used vehicle and came out with a brand new one! The transaction was easy, all my questions were answered and everyone was so friendly!
JOHN SCHULZ
4/29/2025
Congratulations on your new vehicle! We appreciate your feedback. Please don't hesitate to reach out to us if there's anything more we can do! Have a wonderful day.
BALLSTON LAKE, NY
Brenda P|2021 Buick Envision
Confirmed Service Customer
5/1/2025
Professional staff. Friendly.
5/2/2025
Thank you! We truly appreciate your kind words and are thrilled to hear that you had a great experience with us. We look forward to serving you again!
GLENVILLE, NY
Colleen H|2018 GMC Terrain
Confirmed Service Customer
5/2/2025
Informative and quick service
5/3/2025
Hello there, we appreciate you taking the time to leave us this feedback. If you're ever in need of more help, please let us know!
BALLSTON SPA, NY
Thomas O|2020 GMC 1500 Sierra
Confirmed Service Customer
5/2/2025
Scott in service did a great job, was very helpful.
5/3/2025
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
GANSEVOORT, NY
William T|2015 GMC Terrain
Confirmed Service Customer
5/2/2025
Service staff is excellent! Kept me informed and service was completed quickly.
5/3/2025
We want all our clients to have a comfortable and stress-free experience with us! We sincerely value your business and look forward to your next visit!
ALBANY, NY
Michael M|2025 GMC Sierra 2500 HD
Confirmed Service Customer
5/7/2025
The service was excellent; the people were welcoming and professional and went above and beyond to accommodate my needs.
5/8/2025
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
FORT JOHNSON, NY
Joan R|2014 GMC Terrain
Confirmed Service Customer
5/5/2025
Very efficient, very courteous, would not take my vehicle anyplace else for service.
5/6/2025
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
BALLSTON SPA, NY
Brian V|2019 GMC Acadia
Confirmed Service Customer
5/5/2025
Great
5/6/2025
Hi, thank you for the high star rating! We do hope we can be of assistance in the future. Take care!
MALTA, NY
Toth H|2022 GMC Canyon
Confirmed Service Customer
5/14/2025
Appreciate the professional workings of the Mangino Ballston spa services
5/15/2025
Thank you! We truly appreciate your kind words and are thrilled to hear that you had a great experience with us. We look forward to serving you again!
Schenectady, NY
Patrick T|2020 GMC Acadia
Confirmed Service Customer
5/14/2025
It was great! They needed to order the parts to repair my car.
5/16/2025
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
SCHENECTADY, NY
Mary G|2018 Chevrolet 2500HD Silverado
Confirmed Service Customer
5/15/2025
I felt like you didn't listen and you didn't try and you didn't fix my issue
5/16/2025
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
Rexford, NY
Marianne R|2020 GMC Acadia
Confirmed Service Customer
5/15/2025
Courteous, professional service always
5/16/2025
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
DELMAR, NY
Carole D|2022 GMC Terrain
Confirmed Service Customer
5/15/2025
courteous customer service and car taken care of promptly
5/16/2025
Hi there! We’re thrilled to hear we met your expectations! Our team works hard to provide excellent service, and we’re so glad you had a positive experience. If you have any further questions or need assistance, feel free to reach out!
BALLSTON SPA, NY
Thomas M|2024 GMC Sierra 1500
Confirmed Service Customer
5/16/2025
Timely service and knowledgeable
5/17/2025
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
DUANESBURG, NY
Jason B|2022 GMC 1500 Sierra
Confirmed Service Customer
5/10/2025
I was able to get in quickly and regular service was performed. I did have an engine recall on my phone and was told there was no plan for that. So it leaves me a little nervous that my truck will leave me stranded while towing my boat this summer.
5/13/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
SCHENECTADY, NY
Jeremiah E|2020 GMC 2500HD Sierra
Confirmed Service Customer
5/12/2025
First time taking my Sierra there for service and I was very impressed. Had a recall issue and they went over everything on my truck. Couldn't be happier with the job they did. Will be back!!
5/13/2025
Hello, thank you for taking the time to leave us this information about your recent visit. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Mangino Buick - GMC!
SCHUYLERVILLE, NY
Timothy H|2012 Buick LaCrosse
Confirmed Service Customer
5/13/2025
Great Service. Great coffee..
5/14/2025
Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing Mangino Buick - GMC and we hope to see you again soon!
BALLSTON SPA, NY
Tim P|2023 GMC Acadia
Confirmed Service Customer
5/14/2025
Service was great but it looks like an electrical issue and had to reschedule for another day.
5/15/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
SARATOGA SPRINGS, NY
Beverly B|2017 Buick Encore
Confirmed Service Customer
5/14/2025
I always have a great experience
5/15/2025
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
BALLSTON SPA, NY
Samuel D|2023 GMC Sierra 1500
Confirmed Service Customer
5/16/2025
No issues with scheduled service
5/17/2025
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
CLIFTON PARK, NY
Brian C|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
5/19/2025
Service advisors are friendly and all work was done in the time I was told it would take.
5/20/2025
Hi, we're so happy we were able to help you out! Thank you again for choosing Mangino Buick - GMC and we hope to see you again soon!
COOPERSTOWN, NY
David T|2024 GMC Sierra 1500
Confirmed Service Customer
5/19/2025
Everything went smoothly just as past experiences
5/20/2025
Hi, we're so happy we were able to help you out! Thank you again for choosing Mangino Buick - GMC and we hope to see you again soon!
EAGLE BRIDGE, NY
Jane N|2020 Buick Envision
Confirmed Service Customer
5/16/2025
Always courteous and personable employees. Makes sure everything is ok. Always do what I ask for.
5/17/2025
Hi, thank you for taking the time to leave a review for us at Mangino Buick - GMC! We're looking forward to your next visit!
CLIFTON PARK, NY
Margaret L|2025 Buick Encore GX
Confirmed Sales Customer
5/19/2025
I was years with the same car. There is so much more to know about my new one, the Buick Encore. The salesman made sure I understood the many features my car has.
JOHN SCHULZ
5/20/2025
Hi, we're happy you found our staff to be so supportive during your experience here at Mangino Buick - GMC ! We sincerely value your business and look forward to your next visit. Take care!
SARATOGA SPRINGS, NY
James B|2023 Buick Envision
Confirmed Service Customer
5/19/2025
On time and precise
5/20/2025
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
BALLSTON SPA, NY
Nancy H|2014 GMC Acadia
Confirmed Service Customer
5/21/2025
Installed new tires bought at a sale price. Waiting time for service was very good especially since many aspects of the vehicle were checked during the service which were not associated with the new tires, but checking was very appreciated..
5/22/2025
Hi, we're so happy we were able to help you out! Thank you again for choosing Mangino Buick - GMC and we hope to see you again soon!
SCHENECTADY, NY
Barbara M|2019 Buick Encore
Confirmed Service Customer
5/22/2025
Always friendly and helpful!
5/23/2025
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
GREENFIELD CENTER, NY
Della O|2023 Buick Envision
Confirmed Service Customer
5/25/2025
Excellent service, friendly staff that take care of their customers, very little wait time which is important to us!.
5/26/2025
We’re so glad to hear our team made a great impression—from friendly faces to efficient service! Minimizing your wait time while maximizing care is exactly what we aim for. Thanks for trusting us to keep things running right!
GANSEVOORT, NY
Evan O|2020 Buick Encore GX
Confirmed Service Customer
5/25/2025
I brought my car here for a warranty concern regarding some vibration felt under certain driving conditions. I was told that two technicians drove the car and claimed there was no noticeable issue. After my visit, I reviewed the footage from the dash cam that apparently went unnoticed. In the video, I could see that the only person to drive the car was the one technician that I spoke to. So in essence, he lied straight to my face about it. Not only this, whilst in the waiting room I overheard the same technician lie to another customer about the same thing over the phone. He asked a second technician if they wanted to drive the customers car for a second opinion as he found nothing wrong on the first drive. They declined, and the technician told the person on the phone it was driven by two people. If he was dishonest about the test drive, I don’t believe that the claim of “nothing is wrong” was true either. I find this behavior highly unprofessional and unacceptable.
5/26/2025
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
JOHNSTOWN, NY
Brian S|2022 GMC 3500HD Sierra
Confirmed Service Customer
5/26/2025
I showed up accidentally a week early for my appointment and not only did they still accept my vehicle at that time they got it serviced THAT day! I wasn’t expecting that since it wasn’t scheduled for that day.. I greatly appreciate that especially since it’s a work truck and any time we don’t have it effects our business.
5/27/2025
Showing up a week early usually means a reschedule — but not here! We’re so glad we could get your work truck serviced that same day and help keep your business rolling without a hitch. Thanks for the great feedback — we’re always ready to go the extra mile (even a week early)!
AMSTERDAM, NY
Gregg C|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
5/27/2025
Marcus and Larry are great to work with !
MARCUS EDWARDS
5/28/2025
Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!
SCOTIA, NY
Stephanie C|2025 GMC Yukon
Confirmed Sales Customer
5/30/2025
Dave was thorough, kind, and professional. I will recommend him to everyone.
DAVID MOFFITT
5/31/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll pass along your feedback and look forward to serving you for all your future vehicle needs!
PORTER CORNERS, NY
John M|2025 GMC Acadia
Confirmed Sales Customer
6/2/2025
Very knowledgeable and professional staff. Clean and organized facility.
JOHN SCHULZ
6/4/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
BALLSTON SPA, NY
Thomas L|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
6/2/2025
Everything went as discussed with Marcos, wonderful experience, John in finance was great! Keep up the great work Mangino GMC.
MARCUS EDWARDS
6/4/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
NEW BERLIN, NY
Carole H|2018 Buick Encore
Confirmed Service Customer
6/4/2025
efficient, in and out in just over an hour.
6/5/2025
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
GLENVILLE, NY
Frank J|2022 GMC Acadia
Confirmed Service Customer
6/9/2025
Your courteous and professional care are always a pleasure.
6/10/2025
Hi, thank you for taking the time to leave a review for us at Mangino Buick - GMC! We're looking forward to your next visit!
BALLSTON SPA, NY
Karen C|2020 Buick Envision
Confirmed Service Customer
6/9/2025
Everyone is so pleasant, professional and the waiting area is comfortable and inviting with TV, cold water and hot drinks. The work was done fast and within the range quoted without upsetting added expenses. Any issues mentioned I am able to schedule and budget.
6/10/2025
Hello, thank you for taking the time to leave us this information about your recent visit. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Mangino Buick - GMC!
BALLSTON SPA, NY
Larry B|2024 Buick Envision
Confirmed Service Customer
5/27/2025
All went well as it always does at Mangino Buick-GMC service department. Always Great Service.
5/28/2025
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
SCOTIA, NY
David B|2019 GMC Acadia
Confirmed Service Customer
5/28/2025
Very professional and courteous
5/29/2025
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
GANSEVOORT, NY
Dwight M|2025 GMC Sierra 1500
Confirmed Sales Customer
5/29/2025
My thanks to the complete Mangino team for the service they provided during the problems with my 23 Denali.
MARCUS EDWARDS
5/30/2025
Hello, we are glad we could help! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
SCHAGHTICOKE, NY
Thomas P|2023 GMC Yukon
Confirmed Service Customer
5/29/2025
Car accepted on time and service completed well within my expectation. Actually it was beyond my expectation!
5/30/2025
We're thrilled to hear we exceeded your expectations and were able to assist you! Our team strives to deliver an excellent experience, and we're glad you found this to be the case during your visit. If you have further needs or questions, please don't hesitate to reach out!
LOUDONVILLE, NY
Patrick T|2020 GMC Acadia
Confirmed Service Customer
5/29/2025
Great people. Staff was very helpful. Mechanics are No.1. They do get work!
5/30/2025
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
SCHENECTADY, NY
Roseanne V|2022 Buick Envision
Confirmed Service Customer
6/2/2025
We are always provided with excellent service at Mangino’s.
6/4/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
BALLSTON SPA, NY
Kenneth H|2025 GMC 2500HD Sierra
Confirmed Sales Customer
6/4/2025
Took delivery with Marcus he was great
DAVID MOFFITT
6/5/2025
Hi, we're happy you found our staff to be so supportive during your experience here at Mangino Buick - GMC! We sincerely value your business and look forward to your next visit. Take care!
GANSEVOORT, NY
William T|2015 GMC Terrain
Confirmed Service Customer
6/8/2025
Greeted promptly. Service went as expected.
6/9/2025
We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ALBANY, NY
Roger M|2021 GMC 1500 Sierra
Confirmed Service Customer
6/9/2025
Jodi and Mike Howell were very accommodating Saw Patty Mangino and she offered a loaner
6/10/2025
Hi, we appreciate your positive review about your recent experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
BALLSTON SPA, NY
Richard B|2025 GMC Sierra 1500
Confirmed Service Customer
6/9/2025
No issues. In for first oil change on my new truck. Service advisor Jodi was very personable.
6/10/2025
Hi, we're so happy we were able to help you out! Thank you again for choosing Mangino Buick - GMC and we hope to see you again soon!
VALATIE, NY
Chad S|2016 Chevrolet Colorado
Confirmed Service Customer
6/9/2025
I was frustrated with my experience as I had made an appointment for 8a and dropped off my truck the night before. I had called and left 2 VMs throughout the day, but did not hear back. I called back at 4:30 to find out when my truck would be ready and spoke with Scott. Scott let me know that my truck was on the lift currently and the oil change and tire rotation would be done in the next 30 minutes. However, my request for spark plugs to be changed and brake service was not done and I was told that it couldn’t be done until at least Monday. I let Scott know that I had taken the day off from work for Friday, knowing in advance that I wouldn’t have the vehicle, but I could absolutely not make an appointment to bring my truck back on Monday as I need to work. Scott explained that they were down technicians and apologized profusely for waiting all day for just an oil change and tire rotation. I need to have a brake flush and the spark plugs changed. I will have to take another day off on this Friday, as this is the only day I have any flexibility. Scott said that I would be offered 10% off the work, which I appreciate, but do not think is enough. I purposely scheduled a time where the work could be done over 10 hours, and it wasn’t done. I understand the issue of not having enough workers, but my having to take time off for two days is a real problem for me.
6/10/2025
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. I am concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
BALLSTON SPA, NY
Rob K|2021 GMC Yukon
Confirmed Service Customer
6/10/2025
Always professional. Each service rep was welcoming and helpful.
6/11/2025
We believe professionalism and kindness should always go hand in hand—thanks for recognizing our team’s effort. We look forward to welcoming you back with the same care next time!
SARATOGA SPRINGS, NY
Valerie A|2024 Buick Enclave
Confirmed Service Customer
6/11/2025
Everything was good. Thanks for the service.
6/12/2025
Hi, we're so happy we were able to help you out! Thank you again for choosing Mangino Buick - GMC and we hope to see you again soon!
BERNE, NY
Kevin M|2024 Buick Envision
Confirmed Sales Customer
6/13/2025
John's patience with our situation was helpful. He made sure we made the best possible vehicle choice.
JOHN SCHULZ
6/13/2025
Hi, we're happy you found our staff to be so supportive during your experience here at Mangino Buick - GMC! We sincerely value your business and look forward to your next visit. Take care!
MECHANICVILLE, NY
Carol K|2022 GMC Terrain
Confirmed Service Customer
6/15/2025
I have absolutely no complaints.
6/16/2025
Thank you! We always value hearing from our clients, and we’re thrilled to know you had such a positive experience with us. Thank you for taking the time to leave a review—it means a lot to us!
BALLSTON SPA, NY
Susan H|2020 GMC 2500HD Sierra
Confirmed Service Customer
6/16/2025
Excellent front end customer service. Professional and courteous. Did have an issue with the customer receipt of work done. Vehicle needed two new tires, and receipt noted that “crappy tires” were used previously. Not something I would have expected to see from Mangino employee.
6/17/2025
On behalf of our entire staff, we would like to express concern about the experience you shared regarding your visit with us. I have addressed your comments with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.
BALLSTON SPA, NY
Ann C|2025 Buick Enclave
Confirmed Service Customer
6/16/2025
I always bring my cars there for service because I know that my car will be well taken care of. I trust the service department completely
6/17/2025
Hello, thank you for taking the time to leave us this information about your recent visit. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Mangino Buick - GMC!
LATHAM, NY
Len S|2019 GMC Terrain
Confirmed Service Customer
6/18/2025
The Dealership is great. I will continue to have my car serviced there. I love being able to use my GM points there. HOWEVER, my recent experience with the GM points organization has been troubling. A computer system error deducted twice for the tires I bought. OK computer errors happen. But the manual entries to correct the problem were way off. First I was credited with 100 times more points , then after that was corrected, the next entry was a 100 times to small. Both manual entries! My calls to the GM Points customer service and speaking to supervisors makes me feel like I am bothering them. Very poor!!!! Something is amiss in that organization.
6/20/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
SARATOGA SPRINGS, NY
Chad S|2016 Chevrolet Colorado
Confirmed Service Customer
6/18/2025
All went according to plan!
6/19/2025
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
BALLSTON SPA, NY
Ray G|2018 Buick LaCrosse
Confirmed Service Customer
6/20/2025
The overall experience at Manginos was excellent. They take care of you as soon as you arrive and explain what they will be doing to your car. They then send you a video showing you what they are doing to your car. The one thing that makes my day is the manager Mike Howell great you by your first name. I have been a loyal customer for many years. This place deserves a gold medal.
6/23/2025
Hi, thank you for your kind review; we are happy to pass along your comments to the team! If you have any further questions, please give us a call. We're always happy to help!
SCOTIA, NY
Edward K|2025 Buick Enclave
Confirmed Sales Customer
6/21/2025
Great staff of people and very helpful.
ALEXANDER DEPALMA
6/23/2025
We are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing Mangino Buick - GMC and we hope to see you again soon!
BALLSTON SPA, NY
Stephen P|2013 GMC 1500 Sierra
Confirmed Service Customer
6/12/2025
I WAS NOT AT ALL IMPRESSED WITH THE ABILITY OF THE TECHNICIAN CODY. I AM AN EXCELLENT LONG TIME MECHANIC AND RACE CAR BUILDER FROM YEARS PAST. HE TRIED TO SELL ME MOTOR MOUNTS BECAUSE THEY WERE LEAKING? WHAT? IN WAS RAINING THAT DAY. HE TRIED TO SELL REAR BRAKE DRUMS THAT HE DID NOT REMOVE TO INSPECT. I DID, RIGHT IN FRONT OF HIM. THEY WERE BRAND NEW JUST 1 YEAR AGO. THEN HE TOLD ME THAT THE UNIVERSAL JOINTS WERE TIGHT AND THAT CAUSES A SHIMMY AT HIGH SPEED. WHERE DID YOU FIND THIS GUY? I WAS 3 HOURS WAITING TO HAVE MY TIRES ROTATED AND OIL CHANGE AND FILTER AND INSPECTION. AND ANOTHER THING, I DON'T APPRECIATE SOMEONE FILLING MY FLUIDS PREMATURELY IN THE DRIVE IN BAY. I USE A SPECIAL WASHER FLUID. I QUESTIONED THIS UPON MY ARRIVAL AT 9:00 AM. I DON'T KNOW WHAT HAPPENED TO YOUR SERVICE OVER THE PAST YEAR, BUT I AM NOT AT ALL IMPRESSED. WHAT HAPPENED TO JOE? GUESS I'LL HAVE TO FIND ANOTHER SERVICE STATION. THIS KID, CODY DOESN'T KNOW WHAT HE THINKS HE DOES. HE WAS DUMBFOUNDED WHEN I QUESTIONED HIM MECHANICALLY. I WILL NOT RETURN AS I DO NOT NEED UNEDUCATED KIDS WORKING ON MY VEHICLE. THANK YOU THOUGH FOR MANY PAST YEARS OF GREAT SERVICE.
ALTAMONT, NY
Joel B|2016 Chevrolet Equinox
Confirmed Service Customer
6/12/2025
My issue was trouble shot quickly and accurately. I’m very appreciative for the staff at Mangino!
6/13/2025
We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out—we’re always happy to assist!
SARATOGA SPRINGS, NY
David F|2020 Chevrolet Equinox
Confirmed Service Customer
6/14/2025
The usual great job.
6/15/2025
Hi, thank you for taking the time to leave a review for us at Mangino Buick - GMC! We're looking forward to your next visit!
SARATOGA SPRINGS, NY
William S|2025 Buick Envision
Confirmed Sales Customer
6/18/2025
Our salesman Was very knowledgeable and helpful. Answered all of our questions and left us feeling that we were making a great choice.
JOHN SCHULZ
6/19/2025
Hi, we're glad to hear you found our staff very knowledgeable and helpful! We sincerely value your business and look forward to your next visit. Take care!
BALLSTON SPA, NY
Russell A|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
6/20/2025
Always professional the best care taken to work on my vehicle.
6/23/2025
Hi there, your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
BALLSTON SPA, NY
Raymond L|2015 GMC Yukon
Confirmed Service Customer
6/21/2025
in and out real quick for an oil change and tire rotation.
6/23/2025
Hi, we're so happy we were able to help you out! Thank you again for choosing Mangino Buick - GMC and we hope to see you again soon!
BALLSTON SPA, NY
Shirley E|2015 Buick LaCrosse
Confirmed Service Customer
6/27/2025
It was great and I lived the video. It was nice seeing what has happened. I filled out the survey also.
6/28/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
BALLSTON LAKE, NY
Jeffrey M|2021 GMC 1500 Sierra
Confirmed Service Customer
6/22/2025
did not fix the problem I will be coming back
6/23/2025
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
VALLEY FALLS, NY
William T|2011 GMC Sierra
Confirmed Service Customer
6/23/2025
Dealership staff kept me informed as the inspection and repairs progressed which is greatly appreciated.
6/24/2025
Thank you! We truly appreciate your kind words and are thrilled to hear that you had a great experience with us. We look forward to serving you again!
ALBANY, NY
Carla J|2023 GMC Acadia
Confirmed Service Customer
6/27/2025
As usual everybody at Mangino GMC was very pleasant and friendly. I was able to get my oil changed and tires rotated within 45 minutes and was out the door with a friendly goodbye.
6/28/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
SCHENECTADY, NY
Robert A|2016 GMC 2500HD Sierra
Confirmed Service Customer
6/30/2025
Everything went according to plan. Also, I was kept informed as to occurred
7/1/2025
Hi, we're so happy we were able to help you out! Thank you again for choosing Mangino Buick - GMC and we hope to see you again soon!
ALTAMONT, NY
John Z|2024 Buick Envista
Confirmed Service Customer
6/30/2025
On time, friendly service. Multi point inspection as part of service really appreciated.
7/1/2025
Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing Mangino Buick - GMC and we hope to see you again soon!
BALLSTON LAKE, NY
Andrei K|2022 Buick Enclave
Confirmed Service Customer
7/2/2025
Disappointing diagnostic of my GPS problem.
7/3/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
MALTA, NY
Linda S|2016 Buick Enclave
Confirmed Service Customer
7/2/2025
Always professional and thorough. I especially enjoy the waiting area. It’s clean, well appointed and offers beverages.
7/3/2025
We love hearing that our thorough service and welcoming waiting area hit the mark! A clean, comfortable space is part of the care we provide. Come for the service, stay for the coffee—we’ve got you covered!
CLIFTON PARK, NY
Daryl T|2023 GMC Terrain
Confirmed Service Customer
7/2/2025
Contacted me ahead of Appt to inform us of a staffing issue that might compromise the time it may take to complete service. Completed service expeditiously.
7/3/2025
We appreciate your understanding and are glad we could still deliver quick service despite the staffing hiccup. Transparency and timely care are what we aim for—even when things shift behind the scenes!
SARATOGA SPRINGS, NY
Daniel S|2024 GMC Yukon XL 1500
Confirmed Service Customer
6/27/2025
Always a great experience.
6/28/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
COBLESKILL, NY
Ryan W|2025 GMC 1500 Sierra
Confirmed Sales Customer
6/29/2025
Everything was great.
DAVID MOFFITT
6/30/2025
Thank you! We always value hearing from our clients, and we’re thrilled to know you had such a positive experience with us. Thank you for taking the time to leave a review—it means a lot to us!
AVERILL PARK, NY
Joseph B|2021 Buick Enclave
Confirmed Service Customer
6/29/2025
Was completed promptly.
6/30/2025
Hi there! We’re thrilled to hear we met your expectations! Our team works hard to provide excellent service, and we’re so glad you had a positive experience. If you have any further questions or need assistance, feel free to reach out!
CLIFTON PARK, NY
Sue W|2019 GMC Canyon
Confirmed Service Customer
6/30/2025
always pleased with the positive customer service provided for service on my truck.
7/1/2025
We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CLIFTON PARK, NY
Irwin W|2022 Buick Encore
Confirmed Service Customer
7/1/2025
rigth on time
7/2/2025
Thank you! We always value hearing from our clients, and we’re thrilled to know you had such a positive experience with us. Thank you for taking the time to leave a review—it means a lot to us!
SCHENECTADY, NY
Jill V|2025 GMC Acadia
Confirmed Sales Customer
7/4/2025
Friendly without being pushy
DAVID MOFFITT
7/5/2025
We are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing Mangino Buick - GMC and we hope to see you again soon!
BALLSTON SPA, NY
Thomas C|2024 GMC Sierra 2500 HD
Confirmed Service Customer
7/7/2025
Professional, courteous , knowledgeable and efficient service , from scheduling to completion .
7/8/2025
Hi there! We’re thrilled to hear we met your expectations! Our team works hard to provide excellent service, and we’re so glad you had a positive experience. If you have any further questions or need assistance, feel free to reach out!
AMSTERDAM, NY
Ann C|2023 Chevrolet Traverse
Confirmed Service Customer
7/7/2025
Always well taken care of.
7/8/2025
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
GANSEVOORT, NY
Jill S|2023 Buick Envision
Confirmed Service Customer
7/7/2025
The people at Mangino Buick has been working overtime assisting in getting my car back to working correctly. Working w corporate, researching what could work to fix the problem. And driving my car from the dealership to my home when I was sick and not a mile to drive
7/8/2025
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
HAGAMAN, NY
William K|2025 GMC Sierra 1500
Confirmed Service Customer
7/3/2025
Arrived on time and drove away in about 45 minutes. Excellent.
7/4/2025
We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out—we’re always happy to assist!
DELANSON, NY
Ralph C|2022 GMC Terrain
Confirmed Service Customer
7/3/2025
So far so good. Mark was great to deal with on the sale and the service department took care of what was needed. Thanks you all.
7/4/2025
Thank you for your kind words! We're happy to hear that Mark and our service team provided a positive experience. We appreciate your business and look forward to assisting you again.
CHARLTON, NY
Anthony S|2021 GMC Canyon
Confirmed Service Customer
7/3/2025
Quick service easy to schedule
7/4/2025
We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out—we’re always happy to assist!
SARATOGA SPRINGS, NY
David W|2019 Buick Envision
Confirmed Service Customer
7/4/2025
Quick, on time appointment.
7/5/2025
Hi, we're so happy we were able to help you out! Thank you again for choosing Mangino Buick - GMC and we hope to see you again soon!
SCOTIA, NY
Judith G|2017 Chevrolet Colorado
Confirmed Service Customer
7/5/2025
Tyler was very professional and courteous. He explained everything thoroughly and my vehicle was ready quickly.
7/6/2025
Hello, we're happy to hear you had such a positive experience with our staff! We look forward to helping again in the future. Take care!
JOHNSONVILLE, NY
Frank A|2023 GMC Yukon
Confirmed Service Customer
7/7/2025
Very professional and that’s important for a dealership
7/8/2025
Thank you! We truly appreciate your kind words and are thrilled to hear that you had a great experience with us. We look forward to serving you again!
MELROSE, NY
Scott R|2020 GMC 2500HD Sierra
Confirmed Service Customer
7/9/2025
Everything was done that was expected
7/10/2025
Your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
PORTER CORNERS, NY
Frank V|2024 GMC Sierra 1500
Confirmed Service Customer
7/10/2025
On time keep me informed Put on my rain guards all was good
7/11/2025
Hi there! We’re thrilled to hear we met your expectations! Our team works hard to provide excellent service, and we’re so glad you had a positive experience. If you have any further questions or need assistance, feel free to reach out!
BROADALBIN, NY
Joyce C|2023 GMC Acadia
Confirmed Service Customer
7/14/2025
timely and courteious
7/15/2025
Hi there! We’re thrilled to hear we met your expectations! Our team works hard to provide excellent service, and we’re so glad you had a positive experience. If you have any further questions or need assistance, feel free to reach out!
BALLSTON SPA, NY
Celia P|2025 Buick Encore GX
Confirmed Sales Customer
7/9/2025
My only, single complaint was HOW LONG it took … between 3 & 4 hours both days😏
JOHN SCHULZ
7/10/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
CLIFTON PARK, NY
Kyle G|2021 Buick Encore GX
Confirmed Service Customer
7/10/2025
Aside from my seat being moved so far back that I couldn"t reach the pedals, everything was top notch. This is an age old complaint and nothing seem to be done about it, so, I guess I have to live with it.
7/11/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
QUEENSBURY, NY
Joel B|2022 GMC 1500 Sierra Limited
Confirmed Service Customer
7/11/2025
The problem is unresolved at this point and will be dropping my Sierra off again in a couple weeks for further problem solving.
7/12/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
CLIFTON PARK, NY
Shawn M|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
7/11/2025
Very nice people willing to please
7/12/2025
We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BALLSTON LAKE, NY
Lorraine W|2005 Chevrolet Silverado 2500HD
Confirmed Service Customer
7/13/2025
Above expectations
7/14/2025
We're thrilled to hear we exceeded your expectations and were able to assist you! Our team is committed to delivering an excellent experience, and we're glad that was reflected during your visit. If you have any further questions or needs, please don't hesitate to reach out.
BALLSTON SPA, NY
Christian M|2025 GMC Yukon
Confirmed Sales Customer
7/14/2025
John Schulz is an amazing salesperson! His knowledge of both the process and GM vehicles is second to none! Also, he has a great personality!
JOHN SCHULZ
7/15/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
QUEENSBURY, NY
Francis R|2024 Buick Enclave
Confirmed Service Customer
7/14/2025
Very competent service people.
7/15/2025
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
PORT CHARLOTTE, FL
Brian C|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
7/14/2025
The same service I had done in the past had taken 30 to 45 minutes. This time it was 90 minutes.
7/15/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
COOPERSTOWN, NY
David L|2025 GMC 2500HD Sierra
Confirmed Sales Customer
7/14/2025
Very nice experience with Dave
DAVID MOFFITT
7/15/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
SUFFIELD, CT
John Z|2019 GMC 1500 Sierra
Confirmed Service Customer
7/14/2025
Great
7/15/2025
Thank you! We always value hearing from our clients, and we’re thrilled to know you had such a positive experience with us. Thank you for taking the time to leave a review—it means a lot to us!
JOHNSONVILLE, NY
Herman S|2024 GMC Terrain
Confirmed Service Customer
7/16/2025
Very professional, punctual and helpful.
7/17/2025
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
NORTH PORT, NY
Michael J|2023 GMC Sierra 1500
Confirmed Service Customer
7/16/2025
Routine service was exceptional. Great video showing the inspection.
7/17/2025
Hi, we're so happy we were able to help you out! Thank you again for choosing Mangino Buick - GMC and we hope to see you again soon!
BALLSTON SPA, NY
Roger M|2021 GMC 1500 Sierra
Confirmed Service Customer
7/16/2025
Service advisor excellant
7/17/2025
Hello, we're happy to hear you had such a positive experience with our staff! We look forward to helping again in the future. Take care!
BALLSTON SPA, NY
Katheline S|2014 Buick Enclave
Confirmed Service Customer
7/16/2025
Work was done in record time
7/17/2025
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
SEBRING, FL
Richard G|2023 GMC Sierra 2500 HD
Confirmed Service Customer
7/16/2025
Fast check in, waiting room is clean and had coffee and water.
7/17/2025
It's our commitment to ensure quality customer care by providing comfortable and clean facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We hope to see you soon!
BALLSTON LAKE, NY
Jeffrey M|2021 GMC 1500 Sierra
Confirmed Service Customer
7/20/2025
Ralph went out of his way and gave me a truck off of the lot to drive for 10 days while they were figuring out what was wrong with my truck, He also worked with me on the cost to get things figured out and fixed after several times trying. Excellent customer to dealer relationship, the way it should be.
7/21/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
VALLEY FALLS, NY
Thomas P|2018 GMC 1500 Sierra
Confirmed Service Customer
7/22/2025
I had a battery (weak) issue. I brought vehicle to Mangino's mid afternoon without an appointment. My issue was resolved by end of business on that day.
7/23/2025
Hi, we're so happy we were able to help you out! Thank you again for choosing Mangino Buick - GMC and we hope to see you again soon!
WATERFORD, NY
Jean T|2025 Buick Encore GX
Confirmed Sales Customer
7/17/2025
David Moffitt was wonderful to deal with. He knew the answers to all my questions. I was not planning to purchase the car that day. After 2 test drives, one on the Northway, one on the town roads. I was very impressed with the car. I purchased it.
DAVID MOFFITT
7/18/2025
Hi, we're happy you found our staff to be so supportive during your experience here at Mangino Buick - GMC! We sincerely value your business and look forward to your next visit. Take care!
MALTA, NY
Gary C|2026 GMC Terrain
Confirmed Sales Customer
7/19/2025
Everything went well, Dave Moffit did a great job!
DAVID MOFFITT
7/22/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
FULTONVILLE, NY
Stanley G|2025 GMC Sierra 1500
Confirmed Service Customer
7/21/2025
Liked Tyler
7/22/2025
Hello, we're happy to hear you had a positive experience with our staff! We look forward to helping again in the future. Take care!
COPAKE, NY
Anthony T|2023 GMC Sierra 3500 HD
Confirmed Service Customer
7/24/2025
Everyone was extremely professional and accommodating. My original appointment was for NY state inspection only, but I had other concerns prior to that appointment and your staff made it possible to have those concerns addressed as soon as possible by moving my appointment up by several days.
7/25/2025
Hi, thank you for taking the time to leave us this information about your recent visit. We hope to be of service to you again in the future. Take care!
Ballston Spa, NY
Mary C|2024 Buick Envision
Confirmed Service Customer
7/25/2025
Eric M. checked me in. I think the video you provide is most beneficial.
7/26/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
SARATOGA SPRINGS, NY
Thomas S|2024 GMC Sierra 1500
Confirmed Service Customer
7/25/2025
Oil change and tire rotation went great
7/26/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
AMSTERDAM, NY
Danielle P|2025 GMC Yukon
Confirmed Sales Customer
7/28/2025
I can’t say enough good things about the experience that we had from the minute we called to inquire on a vehicle to test drive from the completed purchase. Our salesman Al Depalma was incredible. He worked with us through the process and made it very simple and easy. I can’t recommend him enough. We will definitely be back in the future for future purchases
ALEXANDER DEPALMA
7/29/2025
Hi, we really appreciate your positive review! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
ESPERANCE, NY
Michael P|2025 GMC Sierra 1500
Confirmed Sales Customer
7/28/2025
David Moffitt made the entire experience a pleasure. David was very helpful answering questions and providing me with the information I needed to narrow my choices and make a decision. I felt like David was a consultant and not trying to "sell me" on anything - he was simply helping me with the information I needed. Fortunately the dealership had a truck that aligned with my needs and the pricing was fair and very straight forward. One of the best car buying experiences I have ever had.
DAVID MOFFITT
7/29/2025
Hi, we're happy you found our staff to be so supportive during your experience here at Mangino Buick - GMC! We sincerely value your business and look forward to your next visit. Take care!
WEST PALM BEACH, FL
Ted B|2015 Chevrolet Cruze
Confirmed Service Customer
7/28/2025
I was treated very kindly and with respect.
7/29/2025
Hello, thank you for sharing your positive experience! If you're ever in need of more help, please let us know!
BALLSTON LAKE, NY
Robert C|2015 Chevrolet Malibu
Confirmed Service Customer
7/28/2025
All good
7/29/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
BALLSTON SPA, NY
William M|2023 Buick Encore GX
Confirmed Service Customer
7/28/2025
always good at Manginos Always good at Manginos Buick, this oil change was quicker than usual, thank you
7/29/2025
Hi, we're so happy we were able to help you out! Thank you again for choosing Mangino Buick - GMC and we hope to see you again soon!
CLIFTON PARK, NY
William P|2023 Chevrolet Trailblazer
Confirmed Service Customer
7/28/2025
I always get good service at Mangino’s Gmc. I’m usually there about an hour. They explain things to you. Good service.
7/29/2025
Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing Mangino Buick - GMC and we hope to see you again soon!
BALLSTON LAKE, NY
Lena G|2025 Buick Enclave
Confirmed Service Customer
8/2/2025
Everyone was kind and helpful
8/3/2025
Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing Mangino Buick - GMC and we hope to see you again soon!
GANSEVOORT, NY
David K|2024 GMC Sierra 1500
Confirmed Service Customer
8/4/2025
I have a 2024 GMC Sierra with 15,000 miles on it. I have had the issue since I bought it. The screen will start displaying every error message on a rotation, the signals stop working and the power steering will cut out. The screen will stay on when you turn off the truck and drain the battery dead. A few times I have it towed in and "can't find anything wrong". Every time I get an email of a new video from the service tech, we play it on the big screen at the office for laughs. It's starting to get not so funny. I don't trust this truck to pull my camper anymore, so we have canceled our trip to Maine this month. I like this dealership. we have been going there for 15 or 20 years. I just hope they can get this fixed.
8/5/2025
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
GALWAY, NY
Sharon T|2022 Buick Encore
Confirmed Service Customer
8/4/2025
I WENT IN FOR A OIL CHANGE THAT I HAD COUPON ONLINE THEY ALOUD ME TO TAKE PHOTO WITH CELL PHONE TO TAKE ADVANTAGE OF DISCOUNT I WAS VERY HAPPY ABOUT THAT THEY FOUND BROKEN BACK SPRING SAID THE COULD FOX IF I COULD WAIT 2 HR I WAS HAPPY TO I HAD A TV TO WATCH PLEASANT COMFORTABLE ROOM WITH TV AND NICE PEOPLE ALL ROUND ME WATER OR COFFEE IF I WISHED CAR WAS DONE ON TIME SO I HAVE TO SAY MY EXPERIENCE WAS GREAT THANK YOU MANGINO I HAVE BEEN BUYING MY VEHICLES FOR MANY MANY YEARS WITH ALWAYS GREAT SERVICE
8/5/2025
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
MECHANICVILLE, NY
Anna W|2025 GMC Terrain
Confirmed Service Customer
8/4/2025
Staff was very friendly and accomodating
8/5/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
SCHENECTADY, NY
Elvira D|2014 Buick Encore
Confirmed Service Customer
8/9/2025
Always good service
8/11/2025
Hi, your feedback and high star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!
BALLSTON SPA, NY
Geraldine T|2020 Buick Encore GX
Confirmed Service Customer
8/9/2025
Always confident that appointments are going to be handled expeditiously & fairly.
8/11/2025
Hi there, thank you so much for your positive comments about Mangino Buick - GMC! If you have any further questions, please give us a call. We're always happy to help!
SCOTIA, NY
Willard M|2021 GMC Canyon
Confirmed Service Customer
8/9/2025
1.5 hrs
8/11/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
SARATOGA SPRINGS, NY
Peter R|2021 GMC 1500 Sierra
Confirmed Service Customer
8/9/2025
I've already done this twice?!?!
8/11/2025
Thank you again for taking the time to give our dealership such an excellent star rating. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Best wishes, Mangino Buick
Greenwich, NY
Penny S|2018 GMC Terrain
Confirmed Service Customer
8/9/2025
The service and people are great!
8/11/2025
Hi, we are so happy to read such a great review about Mangino Buick - GMC! Thank you again for choosing Mangino Buick - GMC and we hope to see you again.
MECHANICVILLE, NY
Reinaldo A|2020 Buick Encore
Confirmed Service Customer
8/10/2025
Satisfied with the service was in and out at a reasonable time
8/12/2025
Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help! Best wishes, Mangino Buick - GMC
Amsterdam, NY
Richard B|2024 GMC Yukon
Confirmed Service Customer
8/11/2025
Friendly and prompt service
8/13/2025
Hi, we are so pleased you enjoyed your visit to Mangino Buick - GMC! Please let us know if there is anything else we can do for you; we are more than happy to help!
MENANDS, NY
Kevin J|2011 Chevrolet Camaro
Confirmed Service Customer
8/11/2025
Recall done prior than anticipated
8/13/2025
Hi, we are so happy to read such a great review about Mangino Buick - GMC! Thank you, and have a fantastic day!
BALLSTON SPA, NY
Jeffrey K|2022 GMC 1500 Sierra
Confirmed Service Customer
8/13/2025
Did what was needed. Nothing more nothing less
8/14/2025
Sometimes the best service is simply getting exactly what’s needed—no more, no less—and we’re happy we could deliver just that. We look forward to seeing you again soon.
MECHANICVILLE, NY
Frank D|2014 Chevrolet 1500 Silverado
Confirmed Service Customer
7/24/2025
Everything went transparently. All services done and even an Inspection that I forgot was due. Eric was right on top of everything. Was not a long wait for all the services to be completed.
7/25/2025
Hi, thank you for taking the time to leave us this information about your recent visit. We hope to be of service to you again in the future. Take care!
AMSTERDAM, NY
James W|2024 GMC Canyon
Confirmed Service Customer
7/25/2025
Oil change and inspection. Was taken
7/26/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
GANSEVOORT, NY
Mary H|2021 Buick Encore GX
Confirmed Service Customer
7/30/2025
I appreciated the fact that I had a question and I was listened to and the person assisted me then gave me an answer. I had concerns about Pineneedles collecting in air vent outside of the vehicle wasn’t sure the best way to remove them without scratching my car. I was reassured that a vacuum would solve the problem with no worries. The question may have seemed mundane, but it was important to me.
7/31/2025
Hi, thank you for your kind review; we are happy to pass along your comments to the team! If you have any further questions, please give us a call. We're always happy to help!
BALLSTON LAKE, NY
Bruce D|2020 Buick Envision
Confirmed Service Customer
7/31/2025
I was greeted by Eric when I arrived and he was excellent at his job. He answered my questions and when my state inspection was done he went over the paperwork with me. He is an asset to the company.
8/1/2025
Our staff is committed to providing each of our clients with the best automotive experience! We're looking forward to your next visit with us!
SARATOGA SPRINGS, NY
Diane B|2020 Buick Enclave
Confirmed Service Customer
7/31/2025
top notch service center
8/1/2025
Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing Mangino Buick - GMC and we hope to see you again soon!
STILLWATER, NY
Rhiannon L|2021 GMC 1500 Sierra
Confirmed Service Customer
8/11/2025
On time service, knowledgeable and friendly service tech - I trust Mangino 150%
8/13/2025
Hi, we are so happy to read such a great review about Mangino Buick - GMC! If you have any further questions, please don't hesitate to reach out!
BALLSTON SPA, NY
Joseph C|2025 GMC Sierra 1500
Confirmed Sales Customer
8/12/2025
The sales transaction went extremely well.
MARCUS EDWARDS
8/13/2025
Thank you! We always value hearing from our clients, and we’re thrilled to know you had such a positive experience with us. Thank you for taking the time to leave a review—it means a lot to us!
TROY, NY
Marilyn A|2018 Buick Enclave
Confirmed Service Customer
8/14/2025
Many years of purchasing autos and services from who I consider "Friends" has been nothing short of amazing! I am well taken care of and would NEVER go elsewhere. Thank you so very much my Friends!
8/15/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
CORINTH, NY
Vincent J|2025 GMC Sierra 1500
Confirmed Service Customer
8/15/2025
First time for service at the dealership. Very nice facility to pull into for service. Immediately was greeted by Eric the service manager. He made the process so easy from drop off to pickup! Appreciate his kind mannerisms! Thank you Vince
8/16/2025
Hello, thank you for sharing your positive experience! If you're ever in need of more help, please let us know!
SARATOGA, NY
Jodi A|2019 Buick Envision
Confirmed Service Customer
8/15/2025
Mangino's always takes care of me; they're the best!
8/16/2025
Hi, we're so happy we were able to help you out! Thank you again for choosing Mangino Buick - GMC and we hope to see you again soon!
BALLSTON SPA, NY
William M|2016 GMC 1500 Sierra
Confirmed Service Customer
8/17/2025
Buying our new truck was an excellent experience! Our salesman John Schults was so knowledgeable on the new truck and all the paperwork needed to be completed.
8/18/2025
Wow, it's experiences like yours that really keep us motivated! Our staff is committed to providing each of our clients with the best automotive experience! Congratulations on your new vehicle, William! We look forward to helping again in the future. Take care!
LATHAM, NY
Anthony L|2020 Buick Enclave
Confirmed Service Customer
8/17/2025
Great customer service. They explained everything to me and the service was also much quicker than expected.
8/18/2025
Hi, we are so pleased you enjoyed your visit to Mangino Buick - GMC! Please let us know if there is anything else we can do for you; we are more than happy to help!
HUDSON FALLS, NY
Michele T|2026 Buick Enclave
Confirmed Sales Customer
8/18/2025
It was an enjoyable buying experience!
ALEXANDER DEPALMA
8/19/2025
Michele Tanchak, thanks again for taking the time to leave us this information about your recent visit. We are very happy we could provide you with a positive experience. Congratulations on your new vehicle, Michele! We look forward to helping again in the future. Best wishes, Mangino Buick - GMC
WATERVLIET, NY
Jason B|2022 GMC 1500 Sierra
Confirmed Service Customer
8/19/2025
Efficient and got me in an out. Great job.
8/20/2025
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
SCHENECTADY, NY
David F|2017 Buick Encore
Confirmed Service Customer
8/22/2025
Very thorough state inspection. Service advisor Eric is very kind and fast. The usual great service from Mangino.
8/23/2025
We’re glad Eric provided a kind, fast, and thorough inspection. Maintaining our usual high standards of service is our goal, and we’ll continue delivering that level of care every time you visit Mangino Buick - GMC.
SARATOGA SPRINGS, NY
Steve C|2011 Chevrolet Impala
Confirmed Service Customer
8/22/2025
Probably the best experience I've ever had in dealing w/ a car dealership. Eric, the service Mgr at Mangino's Ballston Spa NY was extremely helpful in making me comfortable in a bad situation!
8/23/2025
We’re thrilled to hear Eric made such a positive impact during a difficult situation. Providing comfort, support, and helpful service is exactly what we aim for, and we’ll continue ensuring every visit leaves our customers feeling well cared for.
GALWAY, NY
Beth M|2025 GMC 1500 Sierra
Confirmed Sales Customer
8/13/2025
Dealt with them before, always a pleasure, salesman went through vehicle better than any other dealership.
DENNIS HOENIG
8/14/2025
We’re honored to have earned your repeat business, and it’s great to hear your salesman’s thorough walkthrough outshined other dealerships. We can’t wait to welcome you again for another outstanding visit.
MECHANICVILLE, NY
Laura S|2025 GMC Sierra 1500
Confirmed Service Customer
8/16/2025
Smooth and fast service. Everyone was very helpful and friendly.
8/17/2025
Thank you for highlighting the smooth, fast service and helpfulness of our team. Your kind words mean a lot, and we’re here for you anytime you need us!
BALLSTON LAKE, NY
James S|2025 GMC Sierra 1500
Confirmed Service Customer
8/18/2025
The basic service was an oil change and tire rotation. Everything was done properly and in a reasonable time. The service person, Tyler, was excellent.
8/19/2025
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mangino Buick - GMC. We sincerely value your business and look forward to your next visit!
CASTLETON, NY
Stanley G|2025 GMC Sierra 1500
Confirmed Service Customer
8/19/2025
Tyler was GREAT...!!!!!!! You should clone him.....!!!!
8/20/2025
Hello, we're happy to hear you had such a positive experience with our staff! We look forward to helping again in the future. Take care!
COPAKE, NY
Michelle J|2022 GMC Terrain
Confirmed Service Customer
8/21/2025
It was a lot faster than I expected.
8/22/2025
We’re glad your visit was faster than expected! Quick, efficient service is what we strive for, and we look forward to welcoming you again on your next visit!
QUEENSBURY, NY
Stanley M|2019 GMC 1500 Sierra
Confirmed Service Customer
8/21/2025
Tyler was very helpful
8/22/2025
Tyler is thrilled you found him helpful! Assisting our customers every step of the way is what we aim for, and we look forward to welcoming you again on your next visit!
HALFMOON, NY
James G|2023 Chevrolet Equinox
Confirmed Service Customer
8/21/2025
Great service in a timely fashion.
8/22/2025
We’re glad you experienced great service in a timely fashion! Providing prompt and reliable care is always our goal, and we look forward to seeing you again soon!
SARATOGA SPRINGS, NY
Marilyn W|2024 Buick Enclave
Confirmed Service Customer
8/24/2025
As always we were pleased with our service at Mangino's. Went for my inspection and was in and out quickly. All the employees knowledgable and friendly!!
8/25/2025
Hello, thank you for taking the time to leave us this information about your recent visit. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Mangino Buick - GMC!
SCHENECTADY, NY
Frederick H|2022 Chevrolet Equinox
Confirmed Service Customer
8/25/2025
On time and as always very courteous and professional
8/26/2025
Hello, thank you for your kind words and this wonderful review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
BALLSTON SPA, NY
Carl V|2019 GMC Terrain
Confirmed Service Customer
8/25/2025
It is always a pleasure dealing with Mangino Service. Tyler is pleasant and easy to talk to
8/26/2025
Hello, thank you for your kind words and this wonderful review! Thank you again for choosing Mangino Buick - GMC and we hope to see you again.
GREENWICH, NY
Sean H|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
8/26/2025
It was great
DAVID MOFFITT
8/27/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
RHINEBECK, NY
Diane M|2024 Buick Encore GX
Confirmed Service Customer
8/26/2025
I have leased 3 encore’s with Mangini’s . The process of Leasing and Service has always been Exceptional. I will Always travel from Albany to deal with this Company. Thankyou !!
8/27/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
ALBANY, NY
Thurston R|2019 GMC Acadia
Confirmed Service Customer
8/27/2025
I love the family, vibe, the friendliness professionalism, and a great work that they do.
8/28/2025
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
BALLSTON SPA, NY
Josephine L|2016 Buick LaCrosse
Confirmed Service Customer
8/27/2025
Eric was so helpful in getting my car in for a recent issue. Really appreciate the customer service.
8/28/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
LOUDONVILLE, NY
Theresa K|2025 GMC Canyon
Confirmed Sales Customer
9/1/2025
Professional. Courteous. Al DePalma was wonderful. He was patient with all of my questions and was always willing to help me when I did have questions. The entire team there was so friendly, kind and welcoming.
ALEXANDER DEPALMA
9/2/2025
It’s great to hear Al and the entire team made your experience professional, courteous, and welcoming. We look forward to seeing you again on your next visit!
HAGAMAN, NY
Christopher C|2023 GMC Canyon
Confirmed Service Customer
9/1/2025
Very friendly and attentive to what I needed, cashing out was the best and most enjoyable she found my GM point and applied them so quickly.
9/2/2025
We’re glad our team made the process smooth and even added a little extra convenience with your GM points. We look forward to seeing you again soon!
SO GLENS FALLS, NY
Diane M|2025 Buick Encore GX
Confirmed Service Customer
9/1/2025
Everyone is so nice and accommodating. My experience waiting for my car is just as important as fixing my car. So wonderful! Warm regards, Diane
9/2/2025
Diane, thank you for such a thoughtful review—we’re delighted to know your experience was comfortable from start to finish, both in service and while you waited. We look forward to seeing you again soon!
BALLSTON SPA, NY
Mark M|2022 Buick Encore
Confirmed Service Customer
8/22/2025
Professional, thorough, with great communication practices, as I was kept apprised of each step.
8/23/2025
It’s wonderful to hear that our team kept you informed every step of the way! Clear communication and professional service are what we aim for, and we’ll continue making sure every visit feels seamless and confident.
DELANSON, NY
Richard N|2016 GMC Canyon
Confirmed Service Customer
8/23/2025
Always the best service
8/24/2025
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
ADIRONDACK, NY
Daniel U|2021 Chevrolet Colorado
Confirmed Service Customer
8/24/2025
Very good job
8/25/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
MECHANICVILLE, NY
Raymond F|2021 GMC Canyon
Confirmed Service Customer
8/24/2025
Excellent work
8/25/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
SCOTIA, NY
Harry F|2018 Chevrolet Trax
Confirmed Service Customer
8/25/2025
The purpose of the recent appointment was an annual inspection. the service department does that well and quickly, but also checks the other potential problem areas on a 2018 aged car. So I am happy to pass both tests.
8/26/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!
BALLSTON SPA, NY
Carl C|2021 Buick Enclave
Confirmed Service Customer
8/25/2025
The people are great and they keep you informed as to what is going on with your vehicle
8/26/2025
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review!
STILLWATER, NY
Terry S|2024 Buick Envision
Confirmed Service Customer
8/25/2025
Everyone was very helpful and answered all my questions especially Eric Messier.
8/26/2025
Hi there, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Mangino Buick - GMC
GLENVILLE, NY
Robert L|2025 GMC Sierra 1500
Confirmed Sales Customer
9/1/2025
Larry, Ralph and Marcus took very good care of me. I love my new truck! Thank you.
MARCUS EDWARDS
9/2/2025
It’s fantastic to hear Larry, Ralph, and Marcus made your new truck experience enjoyable. Congratulations on your new ride, and we look forward to seeing you again!
MIDDLE GROVE, NY
Jeremiah E|2020 GMC 2500HD Sierra
Confirmed Service Customer
9/7/2025
Once again was very happy with my service from Mangino. Had a problem with my GMC Truck and Tyler and team got me in right away and fixed every issue. Love this team
9/8/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Best wishes, Mangino Buick - GMC
SCHUYLERVILLE, NY
William W|2019 Chevrolet Impala
Confirmed Service Customer
9/8/2025
Took car in on time, found the issue , repaired the defective part. A little longer than I was told, as I was waiting, but not excessive. Will definitely use them going forth! I live 15 minutes from a local Chevrolet dealer, but I choose to drive 45 minutes to let Manginos work on my vehicles. That in itself should say something about Manginos service!
9/9/2025
Hi, we are so happy to read such a great review about Mangino Buick - GMC! We sincerely value your business and look forward to your next visit!
HUDSON FALLS, NY
Brian C|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
9/9/2025
Everyone is professional and the work was done quickly.
9/10/2025
Hi, it is great to hear everything was done quickly and to your satisfaction! We're looking forward to your next visit with us! If you're ever in need of more help, please let us know!
COOPERSTOWN, NY
Marianne R|2020 GMC Acadia
Confirmed Service Customer
9/10/2025
Extremely professional; friendly; informative; makes the service call very easy.
9/11/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
DELMAR, NY
Barbara M|2019 Buick Encore
Confirmed Service Customer
9/10/2025
As always great ! The staff is friendly and helpful every time we go there.
9/11/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
GREENFIELD CENTER, NY
Kevin H|2023 GMC Yukon
Confirmed Service Customer
9/11/2025
Service that was requested was completed on time and accurately
9/12/2025
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
NASSUA, NY
Pamela Z|2025 Buick Envista
Confirmed Sales Customer
9/11/2025
I have dealt with Mangino Buick for years and always receive the most stellar service. The sales personnel and service department always meet my needs with competence and courtesy. I recommend Mangino Buick to all who are looking for the perfect place to purchase or service a car.
JOHN SCHULZ
9/12/2025
Hi, we really appreciate your positive review! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
SCOTIA, NY
Scott M|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
9/11/2025
nothing to say
9/12/2025
Thank you so much for choosing Mangino Buick - GMC. We truly appreciate your support and look forward to assisting you next time!
Corinth, NY
Samuel D|2023 GMC Sierra 1500
Confirmed Service Customer
9/12/2025
Excellent service experience with Eric. Timely quote on new tires and excellent installation by the service team.
9/13/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Best wishes, Mangino Buick - GMC
CLIFTON PARK, NY
Diane M|2025 Buick Encore GX
Confirmed Service Customer
9/8/2025
Everyone is no nice and accommodating to my needs throughout the entire process from pulling into the service are to handing me my keys at the end of my visit. I’ve been there a few times now and never had an unpleasant moment with anyone there. Thank you! Warm regards, Diane Molloy
9/9/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
BALLSTON SPA, NY
Geraldine T|2020 Buick Encore GX
Confirmed Service Customer
9/8/2025
Was able to fit me in to complete the State Inspection !
9/9/2025
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mangino Buick - GMC. Thank you so much again for your feedback! We hope you have a great day!
SCOTIA, NY
Amanda A|2019 Buick Encore
Confirmed Service Customer
9/8/2025
Professional and fast diagnosis of my car issues
9/9/2025
Our staff is committed to providing each of our clients with the best automotive experience! We hope to be of service to you again in the future. Best wishes, Mangino Buick - GMC
BROADALBIN, NY
Timothy S|2025 GMC Canyon
Confirmed Sales Customer
9/9/2025
Once again, Al DePalma was a pleasure to work with . He made the purchasing process easy to complete.
ALEXANDER DEPALMA
9/10/2025
Hello, we're happy to hear you had such a positive experience with our staff! We sincerely value your business and look forward to your next visit. Take care!
CORINTH, NY
Paul M|2026 GMC Terrain
Confirmed Sales Customer
9/13/2025
I enjoyed the best car-buying experience that I have ever had in my life with the Mangino Buick GMC Team in my purchase of a 2026 GMC Terrain. Owner, Ralph, assisted with my trade-in and the overall deal, thoroughly explaining everything. Larry, the sales manager, then helped out with the paper work, and assigned me to Dennis as the salesperson. John assisted with the financing options and helped me get a very nice interest rate. Dennis handled my pick-up of the car, guiding me through the MyGMC App and OnStar set-ups, as well as showing me around all the functions and gadgetry of the vehicle. The entire process was seamless amongst all the team members. I know that I can trust the Mangino Team for service needs, help in the future, and with any questions. The Mangino dealership is a seasoned and well-oiled business. I plan to give high regards of Dennis and the Mangino Team to all my friends and family.
HOUSE DEAL
9/14/2025
Wow—thank you for sharing such a detailed and heartfelt review! We’re delighted Dennis, Ralph, Larry, John, and the entire Mangino Buick - GMC Team made your GMC Terrain purchase seamless and enjoyable. Your trust means everything, and we’re honored to continue serving you for all your vehicle needs.
BALLSTON SPA, NY
Susan T|2021 Buick Envision
Confirmed Service Customer
9/13/2025
Problem was efficiently diagnosed and repaired.
9/14/2025
We’re pleased your issue was efficiently diagnosed and repaired! Getting you back on the road safely and quickly is always our priority.
BALLSTON LAKE, NY
Bruce R|2023 Buick Encore GX
Confirmed Service Customer
9/12/2025
Everything was outstanding. Staff were professional and friendly. The facility was cleaner than a hospital. I was in and out in 45 minutes for an oil change, tire rotation, and complete vehicle inspection. Eric Messier, my service advisor, made me feel welcome and comfortable. Best experience ever.
9/13/2025
Wow, reviews like this give us motivation and help us ensure we provide high-quality care. It's our commitment to ensure quality customer care by clean facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We hope to see you soon!
SARATOGA SPRINGS, NY
William T|2018 GMC Acadia
Confirmed Service Customer
9/12/2025
Routine maintenance handle very efficiently.
9/13/2025
Hi, thank you so much for the positive review! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
ALBANY, NY
Paula G|2011 Buick Regal
Confirmed Service Customer
9/13/2025
Your employee Eric was very polite and helpful. As always I am pleased with the service I get at Mangino's and trust the people you have working for you to tell me if I should have certain work done on my car.
9/14/2025
Thank you for recognizing Eric—he’ll be so glad to hear your kind words. It means a lot that you continue to trust our team to provide honest guidance and reliable service, and we’ll always strive to keep that trust.
BALLSTON SPA, NY
Janice G|2020 Buick Encore
Confirmed Service Customer
9/14/2025
Always a pleasure.
9/15/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
DELMAR, NY
Cynthia C|2021 GMC 1500 Sierra
Confirmed Service Customer
9/15/2025
Everyone is always friendly and helpful. You do a very very thorough job going over our vehicle and we appreciate your attention to detail
9/16/2025
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
CLIFTON PARK, NY
Judith V|2020 Buick Encore GX
Confirmed Service Customer
9/15/2025
Always a positive experience. Knowledgeable and friendly staff.
9/16/2025
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
SARATOGA SPRINGS, NY
Kelly M|2025 GMC Acadia
Confirmed Service Customer
9/15/2025
Brought Acadia in to service department for non-start. Scott was very understanding and worked with tech to thoroughly evaluate the vehicle.
9/16/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
CHESTERTOWN, NY
Frankie C|2025 Buick Envista
Confirmed Sales Customer
9/17/2025
Buying experience made easy. Hassle free friendly staff.
HOUSE DEAL
9/18/2025
We are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing Mangino Buick - GMC and we hope to see you again soon!
BALLSTON SPA, NY
Robert S|2021 Buick Envision
Confirmed Service Customer
9/17/2025
Work completed in a timely manner
9/18/2025
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
BALLSTON SPA, NY
John C|2020 GMC Terrain
Confirmed Service Customer
9/18/2025
I was immediately greeted by Scott when I entered the service area. Scott quickly confirmed why I was there, inspected the vehicle and informed me about process and how much time may be necessary. The video received on the inspection was thorough, informative and efficient. Checkout with Scott was quick and informative. Well done overall.
9/19/2025
Hello, thank you for sharing your positive experience! If you're ever in need of more help, please let us know!
BALLSTON SPA, NY
William C|2024 Buick Encore GX
Confirmed Service Customer
9/19/2025
Oil change & tire rotation
9/20/2025
We’re glad your oil change and tire rotation went smoothly. Efficient service is always our goal!
MALTA, NY
James S|2025 Chevrolet Silverado 1500
Confirmed Service Customer
9/21/2025
Great service
9/22/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
MIDDLE GROVE, NY
Matthew C|2024 GMC Sierra 3500 HD
Confirmed Service Customer
9/23/2025
Great place to service and buy a truck
9/24/2025
That’s awesome to hear! We’re so grateful for your trust and support. The team is always here for you, and we look forward to serving you again!
SARATOGA SPRINGS, NY
Mary G|2024 Buick Envista
Confirmed Service Customer
9/23/2025
They checked everything and found no problems. Also showed me results from GM that showed what I thought was a problem was normal. Very relieved.
9/24/2025
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
HALFMOON, NY
Paula S|2020 GMC Terrain
Confirmed Service Customer
9/23/2025
Everyone was very friendly and professional. Love the video of what my car looks like from underneath it.
9/24/2025
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
PORTER CORNERS, NY
Sharon M|2017 GMC 1500 Sierra
Confirmed Service Customer
9/23/2025
It took to long for the service I was there for in my opinion
9/24/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
ROCK CITY FALLS, NY
James M|2025 GMC Sierra 1500
Confirmed Sales Customer
9/24/2025
Quick, easy, great deal and fantastic rebates. Thank you Al D. for making it so easy.
ALEXANDER DEPALMA
9/25/2025
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
HALFMOON, NY
Carol R|2024 Buick Envision
Confirmed Service Customer
9/14/2025
Service is exxellent
9/15/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
BALLSTON LAKE, NY
Jon H|2018 GMC Terrain
Confirmed Service Customer
9/15/2025
I brought by car in to check my front left tire which was leaking air and a new valve stem was put on as well as a patch for a nail in the tire.
9/16/2025
Hello, we're glad we could help! Our team strives to deliver an excellent experience, and we're happy to hear that was the case during your visit. If you have any further needs or questions, please don't hesitate to reach out!
MIDDLE GROVE, NY
Pamela B|2021 GMC Acadia
Confirmed Service Customer
9/15/2025
Everyone is always friendly and helpful. Eric was very knowledgeable and explained clearly to me how everything works. I appreciate his patience.
9/16/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
WATERVLIET, NY
Robert C|2026 Buick Encore GX
Confirmed Sales Customer
9/17/2025
This is our third vehicle we have bought from John Schultz . His produce knowledge and level of professionalism . Is why we keep coming back. We recommend him to our friends and family! He’s got a customer for life.
JOHN SCHULZ
9/18/2025
Hi, we're happy you found our staff to be so supportive during your experience here at Mangino Buick - GMC! We sincerely value your business and look forward to your next visit. Take care!
SO GLENS FALLS, NY
Theresa K|2025 GMC Canyon
Confirmed Service Customer
9/19/2025
I’m very happy with Mangino’s in Ballston Spa! They are professional and courteous! Al DePalma is an awesome salesman too! Always accommodating! I love my GMC Canyon!
9/20/2025
We’re delighted Mangino Buick - GMC and Al made your experience professional, courteous, and accommodating. Enjoy your GMC Canyon, and thank you for sharing your kind words!
HAGAMAN, NY
Janet S|2018 Chevrolet Malibu
Confirmed Service Customer
9/20/2025
love the idea of video
9/21/2025
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
BALLSTON LAKE, NY
Frances K|2025 Buick Envista
Confirmed Service Customer
9/23/2025
Seevice was quick. Waiting area comfortable.
9/24/2025
Thank you for your feedback! We want all our clients to have a comfortable and stress-free experience with us. Thank you again for letting our team know how we did. We look forward to helping again in the future. Take care!
GLENVILLE, NY
Nancy H|2014 GMC Acadia
Confirmed Service Customer
9/23/2025
Will continue to use Mangino for auto needs.
9/24/2025
Thank you for your continued trust! We look forward to assisting you with all your vehicle needs.
SCHENECTADY, NY
Stephanie M|2023 Chevrolet Traverse
Confirmed Service Customer
9/28/2025
Service was good. Work completed as requested
9/30/2025
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
SCOTIA, NY
Sherrie L|2019 Buick Encore
Confirmed Service Customer
9/24/2025
I had an oil change, tire rotation, and inspection done on my vehicle. They did a very good job. The only thing I wish you could do repairs on the weekends because sometimes it’s hard to get a day off during the week to get anything done
9/25/2025
Hi, thank you for taking the time to leave us this information about your recent visit. We value your feedback and look forward to assisting you next time. If you have any further questions, please give us a call. We're always happy to help!
NISKAYUNA, NY
Luanne S|2024 Buick Encore GX
Confirmed Service Customer
9/26/2025
Everyone very pleasant and wait time was not long for oil change
9/27/2025
We’re thrilled to hear your visit was smooth and our team made your oil change a pleasant experience—speed and friendliness are always our goals, and we’re glad it showed! We look forward to welcoming you again on your next visit!
SARATOGA SPRINGS, NY
Lynn H|2024 Buick Envista
Confirmed Service Customer
9/26/2025
I was a little early but they took me right in. I also had to leave for a work meeting and they had no problem with that and sent me a video of the work being done. I then received a text that my car was ready. I appreciate that.
9/27/2025
We’re glad our team could accommodate your schedule and keep you informed throughout the service. Convenience and care go hand in hand here, and we can’t wait to see you again soon.
BALLSTON LAKE, NY
Thomas R|2021 Buick Encore GX
Confirmed Service Customer
9/27/2025
Friendly and professional service always.
9/28/2025
Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
BURNT HILLS, NY
Amanda A|2019 Buick Enclave
Confirmed Service Customer
10/1/2025
Had an 8am appointment on 9/23/25 didn't look at my car until after 3pm. Didn't start work until 9/24/25. Painted a parking sensor with flat white paint not matching car color. Talked to service advisor before leaving lot about unacceptable quality of work. Was going to order another part and get it painted to match car. "Fixed" the misfire by replacing sparkplug but car runs worse than before. Called immediately and spoke to service advisor as I was driving home about how the car was driving. Called 9/29/25 to follow up on the issues and told to bring car back in. Service advisor not listening to specific complaints and stating all the problems are transmission related despite recent service being done on the transmission. Not willing to listen to concerns about potential other is
10/6/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
WILTON, NY
Jill C|2018 Buick Encore
Confirmed Service Customer
10/6/2025
Always feel valued as a customer
10/7/2025
We’re thrilled to hear you always feel valued as a customer! Making each visit a positive and appreciated experience is exactly what we aim for, and we’ll continue doing our best to keep it that way every time you stop by.
BALLSTON LAKE, NY
Louis S|2017 Chevrolet 1500 Silverado
Confirmed Service Customer
9/29/2025
all around service is good. thank you
9/30/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
ROCK CITY FALLS, NY
Kevin S|2025 GMC Sierra 1500
Confirmed Sales Customer
9/30/2025
Great dealership. I got the truck I wanted at the right price, with no pressure. This is the second new truck I purchased from Mangino.
DAVID MOFFITT
10/1/2025
Congratulations on your new truck! We are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing Mangino Buick - GMC and we hope to see you again soon!
MECHANICVILLE, NY
Carol K|2022 GMC Terrain
Confirmed Service Customer
9/30/2025
Been going to Mangino’s for years—I have had no problems with them—they are always excellent in their Service Department.
10/1/2025
Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing Mangino Buick - GMC and we hope to see you again soon!
BALLSTON SPA, NY
Debra S|2019 Buick Envision
Confirmed Service Customer
10/6/2025
My visit was an oil change and tire rotation. The service was fast and I was on my way in no time.
10/7/2025
Thank you for your kind words! We’re glad your oil change and tire rotation were fast, getting you back on the road in no time. We’ll continue delivering quick and reliable service every visit.
CLIFTON PARK, NY
David L|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
10/6/2025
Great service
10/7/2025
Thank you for the kind words! It’s wonderful to know our service met your expectations, and we’ll continue striving to provide great experiences every time you stop by.
GALWAY, NY
David L|2016 Buick Cascada
Confirmed Service Customer
10/6/2025
Customer service is professional and courteous.
10/7/2025
Thank you for your feedback! We’re glad our customer service was professional and courteous, and we’ll continue ensuring every visit is just as welcoming and supportive.
HALFMOON, NY
Irwin W|2024 Buick Enclave
Confirmed Service Customer
10/7/2025
on time
10/8/2025
Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
SCHENECTADY, NY
Stephen F|2013 Buick LaCrosse
Confirmed Service Customer
10/8/2025
Synthetic Oil (and Filter)Change, Tire Rotation, Multi System Inspection completed on time and at a reasonable price for excellent value. Appreciate the video provided of system inspection including fluids, brakes, tires, exhaust, shock, springs and tie bars.
10/9/2025
Hi, we're so happy we were able to help you out! Thank you again for choosing Mangino Buick - GMC and we hope to see you again soon!
GREENWICH, NY
Daniel S|2026 GMC Terrain
Confirmed Sales Customer
10/10/2025
Always exceptional service and sales people are very knowledgeable and friendly
DENNIS HOENIG
10/11/2025
It’s wonderful to hear you consistently experience exceptional service and knowledgeable, friendly salespeople! Your trust and loyalty mean so much to us. We look forward to seeing you again soon for another top-notch visit!
COBLESKILL, NY
Morgan J|2018 GMC Acadia
Confirmed Service Customer
10/6/2025
Everything I brought it in for was fixed in a timely manner. Even though a part needed to be ordered it came in the next morning and the car was quickly fixed for me to pick it up.
10/7/2025
We’re glad everything was fixed in a timely manner! Even when parts need to be ordered, we strive to get your vehicle back on the road quickly. We’ll continue making your service experience as seamless and efficient as possible.
ALTAMONT, NY
Charles S|2016 GMC 2500HD Sierra
Confirmed Service Customer
10/7/2025
Everything was done to my satisfaction. Staff was friendly and made my experience pleasant. Thank you, Chuck
10/8/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Best wishes, Mangino Buick - GMC
GANSEVOORT, NY
Jeffrey D|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
10/8/2025
A well-oiled machine. Everyone involved was extremely professional.
DAVID MOFFITT
10/9/2025
Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing Mangino Buick - GMC and we hope to see you again soon!
MIDDLE GROVE, NY
Tom D|2021 GMC Yukon
Confirmed Service Customer
10/8/2025
Eric did a great job.
10/9/2025
Hello, we're happy to hear you had such a positive experience with our staff! We look forward to helping again in the future. Take care!
SARATOGA SPRINGS, NY
Sharon M|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
10/8/2025
I dropped off my truck for 2 recalls and oil change tire rotation at 9 AM and picked it up at 3;30 no problems at all. Great people to deal with.
10/9/2025
Hi, we're so happy we were able to help you out! Thank you again for choosing Mangino Buick - GMC and we hope to see you again soon!
ROCK CITY FALLS, NY
Robert V|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
10/8/2025
Work was performed on time. Expertly done. Explained thoroughly. Very pleased
10/9/2025
Hi, we're so happy we were able to help you out! Thank you again for choosing Mangino Buick - GMC and we hope to see you again soon!
SARATOGA SPRINGS, NY
Christopher S|2017 GMC 1500 Sierra
Confirmed Service Customer
10/10/2025
Timely and reliable service
10/11/2025
Timely and reliable service is exactly what we aim to deliver, and we’re thrilled that your visit reflected that! We look forward to welcoming you back for another smooth and efficient experience.
BALLSTON SPA, NY
Eleanor D|2023 Buick Encore GX
Confirmed Service Customer
10/13/2025
Polite and informative
10/14/2025
Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
BALLSTON SPA, NY
Michael P|2021 GMC Acadia
Confirmed Service Customer
10/13/2025
Staff was attentive and courteous. They called after diagnosis of the problem and told me how long it would take and it was done on time. I am very satisfactory with whole experience
10/14/2025
We're glad to hear you found our staff was attentive and courteous! We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review!
BALLSTON SPA, NY
Frank W|2018 Chevrolet Trax
Confirmed Service Customer
10/13/2025
Eric and the crew were very helpful and professional
10/14/2025
Hi, we really appreciate your positive review! Our staff is committed to providing each of our clients with the best automotive experience! We hope to be of service to you again in the future. Best wishes, Mangino Buick - GMC
BALLSTON SPA, NY
Julia T|2021 Buick Encore
Confirmed Service Customer
10/13/2025
I,love,getting,a,video,of,my,inspection.,.I,am,a,woman,it,is,nice,to,get,a,bird,eyes,view,of,how,my,car,is.doing.
10/14/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
BALLSTON SPA, NY
Robert B|2022 GMC Canyon
Confirmed Service Customer
10/15/2025
The mechanic knew exactly what was wrong with the truck.
10/16/2025
We’re so glad to hear that our mechanic quickly identified the issue with your truck! Our team takes pride in diagnosing and repairing vehicles efficiently so you can get back on the road with confidence. We look forward to seeing you again whenever your truck needs a little expert attention—it’s always a pleasure to help keep things running smoothly!
HALFMOON, NY
Alton R|2020 Buick Enclave
Confirmed Service Customer
10/15/2025
My experience at the dealership was a positive one. The service advisor listened carefully to my issues with my car and had a positive attitude that the car would be thoroughly checked out. He also explained that after changing the transmission oil to correct the shuddering problem, that it may take 200-300 miles for the transmission to correct the shuddering. I appreciated his information with regard to the problem.
10/16/2025
We’re happy our service advisor took the time to listen and explain everything clearly. Thank you for trusting our team!
SCHENECTADY, NY
Joseph S|2019 Buick Envision
Confirmed Service Customer
10/15/2025
Service was performed in a timely manner and we are completely satisfied.
10/16/2025
We appreciate your feedback! It’s wonderful to hear the service was timely and met your expectations. We’ll continue working to ensure every visit is smooth and satisfying.
SCHENECTADY, NY
Nancy H|2014 Buick Verano
Confirmed Service Customer
10/16/2025
Despite arriving before my appointment, Mangino fit me in and did a good job of what needed to be done. They also recommended a new battery which I agreed to, but not the expensive one that was first offered.
10/17/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
SCHENECTADY, NY
Bruce D|2020 Buick Envision
Confirmed Service Customer
10/16/2025
I was greeted by Eric when I arrived. He had me checked in and the car taken into the shop in short order. The car was done sooner than expected. Excellent service as usual. Thank you.
10/17/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
SARATOGA SPRINGS, NY
Marilyn B|2023 Buick Encore GX
Confirmed Service Customer
10/13/2025
Excellent service & great staff!!
10/14/2025
Our staff is committed to providing each of our clients with the best automotive experience! We do hope we can be of assistance in the future. Take care!
MECHANICVILLE, NY
Jeanne O|2025 Buick Envision
Confirmed Service Customer
10/13/2025
The Mangino service staff were terrific! Very thorough, knowledgeable and welcoming.
10/14/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
BALLSTON SPA, NY
Samuel D|2023 GMC Sierra 1500
Confirmed Service Customer
10/13/2025
Great service as scheduled
10/14/2025
Hello, thank you for your kind words and this wonderful review! We're looking forward to your next visit with us!
CLIFTON PARK, NY
Marvin S|2023 GMC Sierra 1500
Confirmed Service Customer
10/13/2025
It was a great experience and all items were taken care of during my visit.
10/14/2025
Hi, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!
BALLSTON SPA, NY
Matthew B|2019 GMC 1500 Sierra
Confirmed Service Customer
10/15/2025
Very friendly and helpful staff.
10/16/2025
We’re glad our team was friendly and helpful! Making every visit positive is what we strive for, and we’ll continue providing that same attentive service.
MECHANICVILLE, NY
Teresa M|2019 Buick Envision
Confirmed Service Customer
10/17/2025
The staff was friendly . Service was great
10/18/2025
We’re glad our staff made you feel welcome and that your service experience was great! Friendly, helpful care is what we strive for every day. Wishing you a fantastic day!
SARATOGA SPRINGS, NY
Devan D|2025 Buick Envista
Confirmed Sales Customer
10/17/2025
Completely satisfied
DAVID MOFFITT
10/18/2025
Thank you for sharing that you’re completely satisfied! We appreciate your trust and look forward to continuing to provide excellent service.
SCHENECTACY, NY
Danny P|2021 GMC 1500 Sierra
Confirmed Service Customer
10/17/2025
Great service
10/18/2025
We’re thrilled to hear your service experience was great! Your satisfaction motivates our team, and we look forward to assisting you again in the future.
BALLSTON SPA, NY
Joe F|2022 GMC 3500HD Sierra
Confirmed Service Customer
10/20/2025
Fast quality service
10/21/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
HOOSICK FALLS, NY
Patricia Q|2018 Buick LaCrosse
Confirmed Service Customer
10/20/2025
2018 Buick LaCrosse was in for routine oil change and tire rotation. The aorta conditioner drain line was also blown out as requested. The experience was professional and personable as usual.
10/21/2025
We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WATERFORD, NY
Michael W|2023 GMC Canyon
Confirmed Service Customer
10/16/2025
Excellent, as always.
10/17/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
BALLSTON SPA, NY
William T|2015 GMC Terrain
Confirmed Service Customer
10/16/2025
In for new tires and repair frozen emergency brake.
10/17/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
ALBANY, NY
Jon H|2018 GMC Terrain
Confirmed Service Customer
10/16/2025
I was in for an inspection on my car. Wait time was a little long at over 2 hours.
10/17/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
MIDDLE GROVE, NY
Kelly M|2025 GMC Acadia
Confirmed Service Customer
10/17/2025
Entire service department was friendly and they answered all my questions. The video from the Tech was very informative.
10/18/2025
Thank you for recognizing our friendly service department and informative approach! We’re glad the video from our technician helped keep you informed — transparency and communication are key to what we do. We look forward to seeing you again soon!
CHESTERTOWN, NY
Kristian D|2023 Chevrolet Colorado
Confirmed Service Customer
10/17/2025
Service went smoothly
10/18/2025
We’re happy your service went smoothly! Efficient and reliable care is what we aim for every time, and we look forward to welcoming you back.
SCHAGHTICOKE, NY
John M|2024 Buick Enclave
Confirmed Service Customer
10/17/2025
My car is well taken care of ,everything is always done Love the video that they do in the car while it’s being worked on I know when I pick it up can drive off with confidence that I won’t break down anywhere.
10/18/2025
We’re so happy you feel confident in your vehicle after our service! The videos our technicians provide are designed to give peace of mind, and it’s wonderful to know they make a difference for you. We look forward to seeing you again soon!
BALLSTON SPA, NY
Thurston R|2019 GMC Acadia
Confirmed Service Customer
10/19/2025
I was able to my car in and out with great service. Everyone is the service department was kind and professional. I always feel like family.
10/20/2025
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
BALLSTON SPA, NY
Barbara P|2024 Buick Envision
Confirmed Service Customer
10/20/2025
Scheduled for NYS inspection which was done in a timely manner Also asked if tech could lower volume for warning signal when someone or something is close to vehicle which they did for me In addition the salesman Marcus Edwards checked in with me to see how I was enjoying the vehicle and if I had any issues or questions. He offered to change volume on warning if tech didn’t.
10/21/2025
Hi, thank you for taking the time to leave us this information about your recent visit. We hope to be of service to you again in the future. Take care!
BALLSTON LAKE, NY
Ansley W|2025 GMC Terrain
Confirmed Sales Customer
10/22/2025
It was great! Dave was amazing and the best help I could’ve asked for!
DAVID MOFFITT
10/23/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
SCHENECTADY, NY
Morris W|2020 GMC Terrain
Confirmed Service Customer
10/24/2025
Always great. Battery. Did the load test verified condition and replaced the battery as quick as can be. Thanks.
10/25/2025
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
ALBANY, NY
John A|2025 GMC Terrain
Confirmed Service Customer
10/24/2025
Always pleasant and competent service.
10/25/2025
Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
SCHENECTADY, NY
Thomas C|2026 Buick Enclave
Confirmed Sales Customer
10/25/2025
Great it was straight forward purchase made easy.
DENNIS HOENIG
10/26/2025
We are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing Mangino Buick - GMC and we hope to see you again soon!
FONDA, NY
Jill O|2025 GMC Terrain
Confirmed Sales Customer
10/26/2025
Always exceptional service provided.
JOHN SCHULZ
10/27/2025
Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
CLIFTON PARK, NY
Mary F|2022 Chevrolet Equinox
Confirmed Service Customer
10/26/2025
Dealership was clean. Staff were all wonderful. I feel very confident bringing my car here
10/27/2025
Hello, thank you for sharing your positive experience! If you're ever in need of more help, please let us know!
BALLSTON SPA, NY
Richard G|2023 Buick Envision
Confirmed Service Customer
10/26/2025
It took over 2 1/2 hours for a NYS Inspection including the car sitting outside DONE but I couldn't have or pay for it because the bill wasn't complete. I was told they were short handed with staff that day. So much for appointments. Disappointed.
10/27/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
BALLSTON SPA, NY
Richard G|2023 GMC Sierra 2500 HD
Confirmed Service Customer
10/26/2025
I was able to get an appointment at the time that worked for me, I was greeted politely and professionally and I was done in about an hour. Excellent job!
10/27/2025
Hi, we're so happy we were able to help you out! Thank you again for choosing Mangino Buick - GMC and we hope to see you again soon!
BALLSTON LAKE, NY
Anthony I|2026 GMC Canyon
Confirmed Sales Customer
10/28/2025
Over the years, we have purchased several new vehicles. By far this was the best experience we have ever had buying a new vehicle. John definitely knew the answer to every question and was very informative. We would definitely recommend seeking out John for any vehicle purchase.
JOHN SCHULZ
10/29/2025
Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for your positive experience. Have a great day!
AVERILL PARK, NY
Carol L|2022 Buick Encore GX
Confirmed Service Customer
10/20/2025
Mangino's has always been thorough, courteous and reliable during the many years I have brought my cars in for service.
10/21/2025
Hello, thank you for taking the time to leave us this feedback. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Mangino Buick - GMC!
NISKAYUNA, NY
Bruce R|2014 Chevrolet Tahoe
Confirmed Service Customer
10/22/2025
Upon review of my bill I found that I was being charged for a tire rotation that was not performed and was over charged for the oil change. I had requested the tire rotation but the service tech noted in the inspection video that he did not recommend it at this time and thus did not perform it; however, he did not denote it on the paperwork so the service advisor did not know that it was not performed. It appears my billing issues were a result of communication problems.
10/23/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
SARATOGA SPRINGS, NY
Ann B|2011 Buick Lucerne
Confirmed Service Customer
10/24/2025
A good deal of work was needed on my car. Service staff explained all that was needed and was concerned for my comfort. I would highly recommend this dealer for sales and service.
10/25/2025
Hello, we appreciate your positive review about your recent experience with us! Thanks again for the recommendation, and have an amazing day!
SCHAGHTICOKE, NY
Thomas D|2016 Buick LaCrosse
Confirmed Service Customer
10/24/2025
GREAT SERVICE ON MY VEHICLE FOR SAFETY INSPECTION.
10/25/2025
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
TROY, NY
James S|2026 GMC Sierra 1500
Confirmed Sales Customer
10/27/2025
I had a great truck buying experience. They were very helpful and explained everything as we went through the process.
DAVID MOFFITT
10/28/2025
We’re thrilled to hear your truck buying experience was so positive! It’s wonderful that our team could guide you through every step and explain everything along the way. We look forward to assisting you with many more smooth transactions in the future.
MECHANICVILLE, NY
Anthony N|2021 GMC Yukon XL
Confirmed Service Customer
10/31/2025
Excellent service as always. Strong communication throughout the service process.
11/1/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
SARATOGA SPRINGS, NY
Paul H|2019 GMC Canyon
Confirmed Service Customer
10/31/2025
I have been a customer of Mangino Buick/GMC for the past 12 years (have purchased and always serviced two trucks only there and am contemplating a third). I have always been impressed with the quality of their service and personal attention. Most recently my truck battery died, and the service department was able to accommodate me on a Monday morning as a "call in" and replaced the battery, checked the charging system, and went the extra mile to top off all fluids and make sure tire inflation was correct (weather had turned cold in a hurry and I hadn't had a chance to do this myself). They got me "back on the road" in less than two hours. This was more than I expected or could have hoped for. I will continue to utilize their services...no reason to look anywhere else! Kudos to the entire dealership...definite advantages to using a local family-owned business. THANK YOU MANGINO BUICK/GMC!!!
11/1/2025
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
CLIFTON PARK, NY
Joe F|2023 GMC Sierra 1500
Confirmed Service Customer
10/29/2025
Great professional service.
10/30/2025
We appreciate your positive review about your recent experience with us! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
HOOSICK FALLS, NY
Kathy C|2006 GMC Canyon
Confirmed Service Customer
10/29/2025
Always listens to your needs and they are thorough. The communication wasn't as good as usual but I figured they were very busy.
10/30/2025
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
Valley Falls, NY
Violet R|2026 Buick Encore GX
Confirmed Sales Customer
10/30/2025
Sales staff pleasant and respectful
DAVID MOFFITT
10/30/2025
Thank you for recognizing our sales staff! Being pleasant and respectful is exactly what we aim for, and we look forward to your next visit.
AMSTERDAM, NY
Kevin D|2007 GMC Yukon XL
Confirmed Service Customer
10/30/2025
had a extended stay at your location Very minimum updates - I’ve always had a good experience until here lately.
10/30/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
SARATOGA SPRINGS, NY
Jane N|2020 Buick Envision
Confirmed Service Customer
11/3/2025
Friendly, courteous and dependable.
11/4/2025
Wow, it's experiences like yours that really keep us motivated! Thank you again for leaving us this response!
CLIFTON PARK, NY
Franklin W|2026 GMC Sierra 1500
Confirmed Sales Customer
11/3/2025
It was a pleasure dealing with everyone. Everyone went out of their way to help us get our new truck. Thanks.
JOHN SCHULZ
11/4/2025
Wow, we're glad you had such a wonderful experience with us! Reviews like this give us motivation and help us ensure we provide high-quality care. Congratulations on your new vehicle, Franklin! We are always more than happy to assist you if anything else comes up. Take care!
JOHNSONVILLE, NY
Catherine G|2016 Buick Regal
Confirmed Service Customer
11/3/2025
Very friendly
11/4/2025
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
BALLSTON SPA, NY
Thomas H|2026 GMC Terrain
Confirmed Sales Customer
11/5/2025
Great experience as always. Thank you Ralph and Larry for making this a seamless purchase and tracking down the color of the terrain my wife wanted.
ALEXANDER DEPALMA
11/4/2025
Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! Congratulations on your new vehicle, Thomas! We hope to be of service to you again in the future. Best wishes, Mangino Buick - GMC
BURNT HILLS, NY
Julia T|2026 GMC Terrain
Confirmed Sales Customer
11/2/2025
A.very.helpful,friendly..experience..
JOHN SCHULZ
11/3/2025
Wow, we're glad you had such a wonderful experience with us! If you're ever in need of more help, please let us know!
BALLSTON SPA, NY
Maryjo N|2020 Buick Encore GX
Confirmed Service Customer
11/3/2025
Eric and Tammy were amazing to deal with. The car is working extremely well now. I appreciate the fact that the dealership picked up my car from the house for me and the people were amazing.
11/4/2025
Hi there, thank you so much for your positive comments about Mangino Buick - GMC! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
NISKAYUNA, NY
Stephen F|2013 Buick LaCrosse
Confirmed Service Customer
11/3/2025
I have discussed my disappoints with the dealership. The way the need for an alignment was presented (last minute) made me feel like I was being upsold. When we discussed the need to complete the alignment based on the alignment check data I was advised the misalignment was not significant to require the wheel alignment be completed at this visit by the Service Manager. The Service Writer seemed disappointed and sent me an email documenting the additional service had been recommended and refused. The installation of four replacement tires was estimated to take 1 1/2 to 2 hours to completed. My car was ready in 2 1/2 hours. However it took the Service Writer an additional 1/2 hour to make himself available to complete the service report and invoice further extending my wait time at the dealership
11/4/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
GREENWICH, NY
Lawrence W|2012 GMC Canyon
Confirmed Service Customer
11/4/2025
Very professional and courteous. Delivered quality results at a fair price.
11/5/2025
Hi, thanks for your praise and kind comments about our team. Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
CLIFTON PARK, NY
David M|2021 GMC Yukon
Confirmed Service Customer
11/4/2025
Friendly people make the difference from the service tech, mechanic to check out. Makes all the difference.
11/5/2025
Thank you for choosing Mangino Buick - GMC as your first choice for all your automotive needs! Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
SARATOGA SPRINGS, NY
Gary B|2025 GMC Sierra 1500
Confirmed Service Customer
11/4/2025
Very receptive from our 1st step on the parking lot!! And there’s several reasons why. I feel it is very important as to why I went to Manginos. Number one it is family owned, and I’m born and raised in the capital region and I believe in supporting local businesses, especially when they’re in my opinion, a first in class dealership!! My Mother purchased a Buick many years ago and at 91 is still driving the vehicle with no issues and raves about the customer service!! My brother also purchased a 2023 full-size GMC 1500 vehicle and also had a good experience!! Lastly, my daughter bought a 2023 GMC 1500 Denali and says it was the best process and experience she has ever had with any dealership!! Now I purchased a New 2025 GMC Denali Ultimate and am the forth family member to join the Manginos family!!
11/5/2025
Wow, reviews like this give us motivation and help us ensure we provide high-quality care. Your great feedback truly made our day! We appreciate you for letting others know about your experience! Congratulations on your new vehicle, Gary! If you ever need anything in the future, please don't hesitate to let us know. Best wishes, Mangino Buick - GMC
MECHANICVILLE, NY
Kathleen C|2023 Buick Encore GX
Confirmed Service Customer
11/5/2025
I called before they opened and left a message for Mike Howell and he called me back very quickly and even though I didn’t have an appointment he told me to come up to take a look. He greeted me upon arriving, took a look at the issue and resolved it in a short time. AMAZING! The people at Mangino’s are dinosaurs (and I mean that in the nicest way). You don’t see or get customer service anywhere anymore like you do at Mangino’s. I wouldn’t go anywhere else! Thank you so much.
11/6/2025
Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! Reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Best wishes, Mangino Buick - GMC
HALFMOON, NY
Paul C|2026 GMC Sierra 1500
Confirmed Sales Customer
11/5/2025
Friendly, professional people.
DAVID MOFFITT
11/6/2025
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
PALATINE BRIDGE, NY
Elizabeth G|2022 GMC Terrain
Confirmed Service Customer
11/5/2025
Love the dealership! The only negative feedback I have is the wait time. I came in for an oil change and tire rotation and it took like 2.5 hours.
11/6/2025
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
GLENVILLE, NY
Deborah T|2023 GMC Yukon XL 1500
Confirmed Service Customer
11/7/2025
I drive over 20 miles every time I need an oil change or service done because the service department always takes great care of my needs. Yesterday I dealt with a different gentleman, Eric M, and I was very pleased with my experience with him. And a shout out to the lady at the check out desk, always so pleasant.
11/8/2025
Thank you for sharing your experience! We’re thrilled to hear that our team consistently takes great care of your needs and that your recent visit was a positive one. We appreciate your loyalty and kind words about our staff!
TROY, NY
Daniel B|2025 GMC Sierra 2500 HD
Confirmed Service Customer
11/7/2025
First service and replaced 4 tires. All went good. The only flaw was the glue used to seal the tires to the wheel was on the wheels. Should of been cleaned off.
11/8/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
CHARLTON, NY
Michael M|2016 GMC Canyon
Confirmed Service Customer
11/7/2025
Friendly staff. Checked me is quickly. Mechanic’s inspection video was well done (slow, clear & informative).
11/8/2025
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
BALLSTON SPA, NY
John S|2023 GMC Yukon XL 1500
Confirmed Service Customer
11/6/2025
This is referring to my 10/24 visit. I dropped my car first thing in the morning, expecting it to be done that day. I got no call from Scott S giving any kind of status. I had to call 2x. On Saturday, I got a hold of a different service advisor. My car hadnt been serviced on Friday and he couldnt give me an update. I asked for a manager to call me. On Monday, I followed up again. Car got serviced except the power step. I authorized that to get fixed. Said it would be 1-2 days to get the part in. End of day Weds, I called again because no one had followed up. Scott was out. Eric let me know that the file didnt show any authorization to order the part. So my car had just been sitting. I told him to order the part (which he did) and I came and got my car. Part came in and has finally been repaired. I have never had such poor follow through from a service department than I had from Scott. I mean never. Eric did a good job mopping up Scott's poor communication and execution. I will not use your dealer for service ever again.
11/7/2025
On behalf of our entire staff, we would like to express concern about the experience you shared regarding your visit with us. I have addressed your comments with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.
BALLSTON SPA, NY
Jerod D|2020 Chevrolet 2500HD Silverado
Confirmed Service Customer
11/6/2025
I had an 8:30a appt for an oil change and tire rotation. My truck was dropped off the night before. I received a message at about 7:30, to follow along with the service. I called around 11a because I hadn’t heard anything. Was told it was just getting pulled in. I informed him I needed it by 3p. At 3p I called and was told I would be safe to pick it up in 20 mins. I arrived at 3:50 to my truck not being done. Was told almost, tech was looking up parts for my front end. (Damage from a deer, but nothing was requested for this). Told another 10-15 mins. At 4:20 It still wasn’t done. Another writer asked if I had been helped as I stood in the writer area waiting. I told him what’s going on, he went to check. Came back and said they were just filling it with oil, and torquing the wheels. I didn’t get out of there until 4:30
11/7/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
PORTER CORNERS, NY
Steven K|2024 GMC Sierra 1500
Confirmed Service Customer
11/6/2025
I had a quick turnaround…
11/7/2025
Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
BALLSTON SPA, NY
Scott V|2024 GMC Canyon
Confirmed Service Customer
11/8/2025
Excellent service as always. Suggestion though...add a touchless car wash to your facility? I have two cars from another dealer network and I can get my car washed each week for free and...it's washed after every service. Also, I'd take out the paper floor mat and service hang tag after the work is done. Small hassle but but adds extra work for customers when they get in the car.
11/9/2025
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
BALLSTON LAKE, NY
Joselito T|2026 GMC Yukon
Confirmed Sales Customer
11/10/2025
Marcus Edward is the best salesperson I’ve ever dealt with. Calm and confident of the product he’s selling. Easy purchase process and mostly completed virtually.
MARCUS EDWARDS
11/11/2025
Thank you for sharing your positive experience! We're thrilled to hear that our staff provided excellent service. We truly appreciate your feedback and look forward to serving you again!
SOUTH CAIRO, NY
Frances K|2025 Buick Envista
Confirmed Service Customer
11/10/2025
Inspection was done quickly.
11/11/2025
It is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!
GLENVILLE, NY
Melissa C|2021 Chevrolet Equinox
Confirmed Service Customer
11/10/2025
It's always a pleasure doing business with Mangino Buick GMC
11/11/2025
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
VOORHEESVILLE, NY
Lynn H|2014 Buick Encore
Confirmed Service Customer
11/10/2025
As always, I was very pleased with the service on my vehicle. It was a basic inspection and no issues were found. The video is extremely helpful and assures me that all is well and I was informed of perhaps needing new tires in the future. Very well done. The wait time seemed longer than normal which is my only criticism.
11/11/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
GREENFIELD CENTER, NY
Brian C|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
11/10/2025
My appointment was started on time, I was kept up on the work be done and it was completed in a timely manner
11/11/2025
Hi there! We’re thrilled to hear we met your expectations! Our team works hard to provide excellent service, and we’re so glad you had a positive experience. If you have any further questions or need assistance, feel free to reach out!
COOPERSTOWN, NY
Howard G|2024 Chevrolet Equinox
Confirmed Service Customer
11/10/2025
Excellent Customer Service
11/11/2025
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
NISKAYUNA, NY
Shane S|2023 GMC Sierra 1500
Confirmed Service Customer
11/12/2025
Always easy to work with. Great family owned dealer!
11/13/2025
That’s awesome to hear! We’re so grateful for your trust and support. The team is always here for you, and we look forward to serving you again!
GANSEVOORT, NY
John M|2025 GMC Acadia
Confirmed Service Customer
11/12/2025
Always clean, neat and professional
11/13/2025
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
BALLSTON SPA, NY
Samantha A|2025 GMC Acadia
Confirmed Service Customer
11/8/2025
The service staff got me in ahead of my appt. The service here is always exceptional.
11/9/2025
Hi there, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
GLOVERSVILLE, NY
Anthony T|2023 GMC Sierra 3500 HD
Confirmed Service Customer
11/9/2025
Unfortunately I couldn’t say everything was excellent. I dropped my truck off the night before my actual appointment with hope that it would get done by noon. That didn’t happen, and to compound the situation no one ever called me to tell me what was happening. I called the service department at 1430 and was told that it hadn’t been looked at yet and I’d need to leave it again before they could get to it. That was a major inconvenience because I had to find a ride to and from work. Fortunately my wife’s schedule was able to accommodate me.
11/10/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
Ballston Spa, NY
Belinda B|2025 Buick Envista
Confirmed Sales Customer
11/12/2025
Courteous and professional experience.
DENNIS HOENIG
11/13/2025
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
SARATOGA SPRINGS, NY
James S|2024 GMC Sierra 1500
Confirmed Service Customer
11/12/2025
I always have a good experience at Mangino. The service department has always been very thorough and the work performed as always been top notch.
11/13/2025
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
MECHANICVILLE, NY
Jill S|2023 Buick Envision
Confirmed Service Customer
11/12/2025
The service is trying their best to resolve my electrical concerns. Its GM not knowing how to fix this concern.
11/13/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
HAGAMAN, NY
John E|2026 GMC Sierra 1500
Confirmed Sales Customer
11/13/2025
Ralph Mangino saved me. The 6.2 engine on my 2018 Denali blew at 95000. He was able to sell that truck and find me a new 2026 Sierra SLT all in a week. ( I I n the beginning of my story you need to know I've done maintenance and previous truck purchases since 2014.Very enjoyable business to be associated with even though it's 1.5 hours away from my home. I'll be back for sure. thank you
HOUSE DEAL
11/14/2025
Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! Congratulations on your new vehicle, John! We look forward to helping again in the future. Take care!
NORTH RIVER, NY
Richard G|2023 Buick Envision
Confirmed Service Customer
11/12/2025
I had an appointment to replace the driver side remote control mirror that was damaged by an unknown means/individual a few days before in a parking lot. I stopped at Mangino's for an estimate and appointment for restoration date. Estimate was given, part was ordered and installation date and time was set. On day scheduled for installation I arrived 1/2 hour ahead, as instructed, and car was immediately moved inside for service. Service manager went over the work order with me and notified me all parts were received and staff member was ready to start on required service. Service to be done, with pricing, was explained to me with an estimate of completion time and was agreeable. I retired to a clean comfortable waiting room with coffee and other amenities making the wait no problem. The repair was done within the estimated time with a progress report given periodically. All those I encountered thru the entire process were friendly. professional and provided excellent service.
11/13/2025
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
BALLSTON SPA, NY
James W|2024 GMC Canyon
Confirmed Service Customer
11/14/2025
Service was good as
11/15/2025
We appreciate your feedback! It’s great to hear the service met your expectations.
GANSEVOORT, NY
Lawrence W|2012 GMC Canyon
Confirmed Service Customer
11/16/2025
Very professional staff.
11/17/2025
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
CLIFTON PARK, NY
Shirley S|2017 Buick Verano
Confirmed Service Customer
11/16/2025
For many years, I have been servicing my car at Mangino's Buick in Ballston Spa, NY. They are knowledgeable, reliable, honest and always explain what needs to be done and the service is completed in a timely manner.
11/17/2025
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
GANSEVOORT, NY
Paul C|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
11/17/2025
Mr DePalma was excellent
ALEXANDER DEPALMA
11/18/2025
Thank you for your enthusiastic feedback — Alexander will be pleased to know his excellent care made such a positive impression.
GLOVERSVILLE, NY
Stephen L|2024 GMC Sierra 2500 HD
Confirmed Service Customer
11/17/2025
Very pleasant experience. Everyone was polite, professional and kept me informed of the progress of my repairs.
11/18/2025
Thank you for your encouraging words — we’re glad our team kept you informed and ensured your repairs went smoothly, making the whole experience pleasant.
AMSTERDAM, NY
David F|2020 Chevrolet Equinox
Confirmed Service Customer
11/17/2025
Excellent as always.
11/18/2025
We appreciate your concise and positive review — excellent as always is exactly the standard we aim to deliver on every visit.
SARATOGA SPRINGS, NY
William T|2011 GMC Sierra
Confirmed Service Customer
11/14/2025
Service staff resolved my concerns quickly.
11/15/2025
We appreciate your kind words! Our team is glad we could resolve your concerns quickly and effectively.
ALBANY, NY
Amanda M|2022 GMC Acadia
Confirmed Service Customer
11/17/2025
There was no communication on the status of my vehicle. I had scheduled an appointment for new tires, tire alignment, state inspection and oil change and I was told it would be 1.5 hours to complete. When I arrived for my appointment, I was about 45 mins early and I said was waiting and my service advisor stated okay it will only be a few hours, which translates to 1.5-2 hours. When I go to get an update as no one came over to give me one at 11:30 I told it would be at least another 2 hours before they would be done with my vehicle. I was annoyed as I didn’t plan on being there for 5-6 hours for what I was having done as no one told me it would be that long.
11/19/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
BALLSTON SPA, NY
Jack S|2024 GMC Acadia
Confirmed Service Customer
11/19/2025
Dropped off car and associate greeted me. Very friendly courteous and knowledgeable. No waiting took vehicle in right away .kept me up to date on the process
11/20/2025
Your gracious and uplifting feedback is truly appreciated—thank you for noticing the friendliness, courtesy, and quick start to your visit. We’re glad you felt informed and well cared for throughout the process.
BALLSTON SPA, NY
Marilyn W|2024 Buick Enclave
Confirmed Service Customer
11/19/2025
Came in for oil change and as always everyone went out of their way to accommodate me.
11/20/2025
Thank you for your loyal and thoughtful feedback—knowing our team consistently goes out of their way to accommodate you, even for routine oil changes, keeps us proud and inspired to continue providing that level of care.
SCHENECTADY, NY
Mary D|2022 Chevrolet Equinox
Confirmed Service Customer
11/20/2025
I am always happy with them that's why I go back to them when my car needs service they treat you like family. Thank you Mangino's
11/21/2025
Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing Mangino Buick - GMC and we hope to see you again soon!
BALLSTON SPA, NY
Marilyn A|2018 Buick Enclave
Confirmed Service Customer
11/22/2025
MANGINO'S is my one and only! These "Friends" are so accommodating and helped me out by fitting me in their very busy schedule to fix a nail "injury/issue" in my tire. New tires coming up on Tuesday! Thank you so very much!!
11/23/2025
We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CORINTH, NY
Joseph C|2025 GMC Sierra 1500
Confirmed Service Customer
11/22/2025
1st service everything went very smoothly. Service car drop area very clean, staff very friendly. Customer waiting area very clean One slight glitch. I wanted to buy all weather floor mats. Front mats were in stock. Had to order the rear mat. Picked it up the next day. The wrong mat was ordered.
11/23/2025
Hi, thank you for taking the time to leave us this information about your recent visit. We hope to be of service to you again in the future. Take care!
TROY, NY
Bianca M|2024 GMC Acadia
Confirmed Service Customer
11/17/2025
The dealership has exceeded our expectations. Even in stressful times, the employees have all been understanding and helpful. Really means a lot when they go out of their way to help!
11/18/2025
Thank you for your generous feedback — we’re glad our team could go above and beyond to provide understanding and helpful support, especially during stressful times.
MECHANICVILLE, NY
Dennis C|2014 GMC Acadia
Confirmed Service Customer
11/18/2025
I have always received excellent service on my suv from a caring and friendly service staff. The video of service performed is very informative on service decisions. Because of Mangino’s service performance, I will continue using them for all my service needs.
11/19/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
SCOTIA, NY
Daniel S|2024 GMC Yukon XL 1500
Confirmed Service Customer
11/19/2025
We always get superior service. Very knowledgeable staff.
11/20/2025
We’re grateful for your warm and confident feedback—hearing that you always receive superior service from a knowledgeable team inspires us to keep delivering experiences that feel just as strong each time.
COBLESKILL, NY
Jim P|2023 GMC Sierra 1500
Confirmed Service Customer
11/20/2025
Arrived at 10:50am for 11pm appointment for oil change and tire rotation waited un till 1:40 pm for techs to work on truck finished at approximately 2:10pm not a very happy dedicated customer that has purchased two new vehicles in the past two years
11/21/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
29 Roslyn Dr, NY
Donald S|2026 GMC Acadia
Confirmed Sales Customer
11/20/2025
Very pleased with my experience my salesman David Moffitt did a great job.
DAVID MOFFITT
11/21/2025
Hello, we're happy to hear you had such a positive experience with our staff! We sincerely value your business and look forward to your next visit. Take care!
BROADALBIN, NY
James K|2025 GMC Sierra 1500
Confirmed Service Customer
11/20/2025
dealership was great however there hands were tied by gmc which was slow at making calls on what to replace overall great job by maningions and not so good gmc
11/21/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
MELROSE, NY
William T|2011 GMC Sierra
Confirmed Service Customer
11/24/2025
Vehicle repair went as expected. Staff kept me informed of progress and are excellent!
11/25/2025
We’re glad your repairs went as planned! Keeping you updated throughout the process and providing excellent service is exactly what we aim for, and your feedback is greatly appreciated.
ALBANY, NY
Della O|2023 Buick Envision
Confirmed Service Customer
11/23/2025
Service on time an very professional team.
11/24/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
GANSEVOORT, NY
Terry N|2026 GMC Yukon
Confirmed Sales Customer
11/24/2025
Amazing people! Always helpful and they make you feel like family. We now own two GMC's!
ALEXANDER DEPALMA
11/25/2025
Wow! Thank you for the glowing review! We’re thrilled your experience made you feel like part of our family, and congratulations on your two GMCs! We look forward to many more positive experiences with you.
GANSEVOORT, NY
Keith C|2024 GMC Sierra 3500 HD
Confirmed Service Customer
11/24/2025
I brought my 2024 HD AT4 in for inspection and to service my brake sensor. When the service was complete I was told that there was 4mm of pad wear left on the rear brake pads and would need rear brakes soon and that 4mm was about when the service sensor normally indicates such. I asked them if they thought 10,600 miles was reasonable. They needed to be convinced by me that it was not and that I've never put brakes on a HD GM truck and I've had 6 since 2002. Most of them were traded in with 36k miles or more, one with over 60k. I was told thats brakes weren't a warrenty item and wouldn't be covered. I explained I wasn't concerned with a set of pads but why this truck was burning through brake pads. Apparently nobody thought of that during the service appt. I had to make another appt for 12/2 or 12/4. Not expecting much based on the last appt. This is the first time I was totally dissatisfied with my service and assume it will be typical of what's to come in the future. Very dossapointing since Manginos service was a very big part of my doing business there. I've always given a 5 in the past.
12/1/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
GALWAY, NY
Peter V|2016 GMC 1500 Sierra
Confirmed Service Customer
11/25/2025
I made an appointment two weeks prior to have tires installed and an oil change. The appointment was for 830. I called at 9 o’clock to see when it would be done so I could arrange to pick it up and I was told it wouldn’t be done till late in the afternoon because I dropped it off. I called around 130 to find out the progress and the person who I spoke to said they would call me back in 10 minutes and I never received a call back. Also I left instructions when I made the appointment to check the alignment only and make no adjustments because the tires that were on the truck had 70,000 miles and we’re wearing perfectly. The mechanic called to see if I wanted to make the slight adjustment that needed to be made, but by then I was out of cell service so he made the adjustment anyway apparently there was no notes. I came by the next morning to see what happened and I was told that if I would’ve waited for it, it would’ve been done first. I don’t see how me being there makes a difference when I had an appointment. I then had to arrange a ride 75 miles away because I didn’t have my vehicle.
12/1/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
BALLSTON SPA, NY
Wayne L|2026 GMC Terrain
Confirmed Sales Customer
11/25/2025
Very friendly and knowledgeable staff Couldn't ask for a better dealership to do business with. Extremely satisfied with all aspects of this dealership.
JOHN SCHULZ
11/26/2025
Thank you for your glowing and enthusiastic feedback! We’re thrilled our friendly and knowledgeable staff made your experience so satisfying. Here’s to many more visits that feel just as excellent.
MELROSE, NY
Jesse B|2023 GMC Yukon XL 1500
Confirmed Service Customer
11/26/2025
Scheduling the appointment was straight-forward, service was attentive and immediate when I arrived for my appointment.
11/27/2025
We’re glad scheduling your appointment was simple and that our service team provided attentive, immediate care when you arrived. Your recognition means a lot!
WILTON, NY
Matthew R|2023 GMC Sierra 2500 HD
Confirmed Service Customer
11/26/2025
Great service
11/27/2025
We’re grateful for your crisp and confident feedback—great service is exactly the standard we aim to meet. Looking forward to delivering it again next time.
MECHANICVILLE, NY
Louis H|2023 GMC Sierra 1500
Confirmed Service Customer
11/26/2025
The shop turned my service around quickly even when they were booked. They met my expectations, as they have always done, providing service for me and family since 1985.
11/27/2025
Your longstanding trust since 1985 is a remarkable compliment, and we’re honored to continue meeting your expectations. May the road ahead bring you many more years of dependable service with us by your side.
WEST CHARLTON, NY
Curtis M|2026 GMC Yukon XL 1500
Confirmed Sales Customer
11/27/2025
Al was great. took good care of me.
ALEXANDER DEPALMA
11/28/2025
Al will be thrilled to hear your kind words! We’re glad he could take such great care of you—your recognition really makes our day.
ALBANY, NY
Patrick D|2015 GMC Canyon
Confirmed Service Customer
11/27/2025
Loved every part from the phone call with Karen to picking up my vehicle with Eric!! The video of their inspection I was able to send to my son which was really amazing because it is his truck. That new touch made it clear along with the people I encountered through the process this truck will go no where else. Sorry Ralph that it took this long to find you but I’m not surprised you have found the quality people for your mangino dealership. You have a new customer for life
11/28/2025
What a wonderful review! From Karen to Eric, we’re thrilled every step of your experience exceeded expectations. The video inspection is such a unique touch, and we’re honored your son could see it too. Welcome to our family of lifelong customers—we’re excited to keep earning your trust!
GANSEVOORT, NY
Steven N|2024 GMC Sierra 2500 HD
Confirmed Service Customer
11/28/2025
Two and half hour oil change without updating me of the problem said they were short on techs herd that before
11/29/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
GLENVILLE, NY
Jon H|2018 GMC Terrain
Confirmed Service Customer
11/25/2025
Had to have a new battery installed because my old one died. Also had 4 new tires put on because there was a sale and my old tires were losing air all the time.
11/26/2025
We appreciate your detailed feedback! We’re glad your battery replacement and tire service went smoothly, and hope your new tires give you many safe and reliable miles.
MIDDLE GROVE, NY
Richard B|2024 GMC Terrain
Confirmed Service Customer
11/27/2025
Prompt and friendly service
11/28/2025
We’re delighted our team could provide prompt and friendly service! Your recognition makes all the difference and keeps us motivated to do our best for every customer.
MENANDS, NY
Valerie G|2023 Buick Envision
Confirmed Service Customer
11/29/2025
I will only do business with Mangino in Ballston Spa. They are courteous, honest and do excellent work. The video of their work and inspection of my car is so helpful too. Appreciate it all!
11/30/2025
Thank you for your kind words! We’re thrilled to hear that you had a positive experience with us. We take pride in providing excellent service, and we’re glad the video inspection was helpful. We appreciate your business and look forward to serving you again!
Saratoga Springs, NY
Adam J|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
11/29/2025
John was great to deal with
JOHN SCHULZ
11/30/2025
Thank you for your feedback! We're thrilled to hear that our staff made such a positive impression. We sincerely value your business and look forward to serving you again!
BALLSTON SPA, NY
Marie L|2023 GMC Acadia
Confirmed Service Customer
12/1/2025
I had taken a nail in my tire and Manginos was able to get me in the same day, fix the tire and have me back on the road within a couple of hours. I was very grateful and appreciative. I thought I would be without my car or a few days and was very pleasantly surprised. Thanks so much for getting me in without an appointment and resolving my issue for me so quickly.
12/2/2025
Wow! We’re thrilled we could get you back on the road quickly after your tire issue. Your appreciation means a lot—helping our customers in urgent situations is what we’re here for!
BALLSTON SPA, NY
Fred W|2020 Buick Envision
Confirmed Service Customer
12/1/2025
As usual everything was done correctly and on time. I was kept informed from time to time. Totally satisfied.
12/2/2025
Consistency is key, and we’re glad your service was done correctly, on time, and that you felt informed throughout. Your satisfaction is our priority!
SCOTIA, NY
Merritt W|2026 GMC Canyon
Confirmed Sales Customer
12/1/2025
No comments
MARCUS EDWARDS
12/2/2025
We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know.
BALLSTON SPA, NY
Ray G|2018 Buick LaCrosse
Confirmed Service Customer
12/3/2025
Mike Howell called me and explained the problem needed to leave car overnight and had given me a ride home. They repaired the problem and was happy that they fixed it. Great dealership to deal with.
12/4/2025
Hi, we appreciate your positive review about your recent experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
SCOTIA, NY
Marilyn A|2018 Buick Enclave
Confirmed Service Customer
12/1/2025
My friends at MANGINO'S always are very accommodating and wonderful to do business with. So glad I got my new tires on just in time for the upcoming winter!
12/2/2025
We’re thrilled to hear your friends at Mangino Buick - GMCs made your experience so wonderful! Getting your new tires in just in time for winter is perfect, and we’re glad we could make the process smooth and accommodating. Thank you for sharing your kind words!
CORINTH, NY
Theodore D|2019 Buick Enclave
Confirmed Service Customer
12/1/2025
Took us right in at our appointed time. Very friendly staff. Explained everything that they did. Would recommend dealership to friends.
12/2/2025
We’re glad your appointment went smoothly and that our friendly staff made the process clear and welcoming! Your recommendation means a lot to us.
BALLSTON SPA, NY
Patricia J|2014 Buick LaCrosse
Confirmed Service Customer
12/2/2025
It was a little longer wait than usual but I did add an oil change with the the inspection. Over the years it has always been a very positive experience and a feeling that the work done on my car has been done expertly.A feeling of being safe on the road..
12/3/2025
Hello, thank you for taking the time to leave us this information about your recent visit. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Mangino Buick - GMC!
BALLSTON LAKE, NY
Mary R|2025 Buick Encore GX
Confirmed Service Customer
12/3/2025
The service was great, as always. Loved the live video of my technician checking on the vital workings of my vehicle!
12/4/2025
Hi, we're so happy we were able to help you out! Thank you for choosing Mangino Buick - GMC and we hope to see you again soon!
BALLSTON LAKE, NY
Carol L|2026 Buick Encore GX
Confirmed Sales Customer
12/5/2025
As always, my experience was excellent and am enjoying my new Encore. Everyone is always so courteous and helpful.
JOHN SCHULZ
12/6/2025
Thank you for your kind words! We truly appreciate your continued loyalty and are thrilled to hear that you've had a positive experience with our team. It's always a pleasure to assist you, and we look forward to serving you again in the future!
NISKAYUNA, NY
Paul B|2015 GMC Terrain
Confirmed Service Customer
12/8/2025
I always trust the integrity of Mike Howell and his crew. He showed me the issues and gave me options to fix things now or later. I chose to get the work done and he offered me the courtesy of a ride home. Patti Mangino came to ask me how the process was going. The video of the inspection taken by Mark the mechanic was the topper; what a great example of "show & tell" to offer the customer.
12/9/2025
Hi there, thank you for taking the time to leave a review for us at Mangino Buick - GMC. We're happy we could meet your expectations! Thank you again for leaving us this response!
BALLSTON LAKE, NY
Jason B|2022 GMC 1500 Sierra
Confirmed Service Customer
12/8/2025
Great service experience except GM should cover the increased cost of my oil change. I didn’t decide to change the oil. But I may decide not to buy a GM next.
12/9/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
SCHENECTADY, NY
Richard P|2024 Buick Encore GX
Confirmed Service Customer
12/9/2025
As usual service was excellent. Always greeted with a smile and work completed on time. Thank you to all the staff.
12/10/2025
We're pleased to know we have been able to exceed your expectations and really help you out! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Mangino Buick - GMC!
CLIFTON PARK, NY
Philip Q|2023 GMC Terrain
Confirmed Service Customer
12/9/2025
Everyone was friendly but also professional.
12/10/2025
Hi there, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!
TROY, NY
David H|2018 GMC Acadia
Confirmed Service Customer
12/9/2025
Excellent, as always
12/10/2025
Hello there, we appreciate you taking the time to leave us this feedback. Until the next time we meet, take care!
WATERFORD, NY
Joe F|2023 GMC Sierra 1500
Confirmed Service Customer
12/12/2025
Professional service faster than estimated and even handled extended warranty claim.
12/13/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
HOOSICK FALLS, NY
Anne S|2019 Chevrolet Equinox
Confirmed Service Customer
12/12/2025
To suggest i needed new tires after I purchased them from you in 10/2023 was ridiculous. One tire pressure sensor was not working when I went in. I was told I needed two at $180 eeach, I declined. And then two air filters cost me $150.
12/13/2025
It appears the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.
BALLSTON LAKE, NY
John B|2021 GMC 1500 Sierra
Confirmed Service Customer
12/12/2025
Maybe it was just coincidence, but I bring my truck in for left rear tpms sensor, they repair it but find both right side tpms sensors are faulty. Fine, they replace them. I leave about 5pm from a 1pm appt. No complaint. Drive home to Lake George. Next morning on my first drive from leaving the dealership, MY LEFT REAR CALIPER HAS SEIZED and is GRINDING. I immediately return to Mangino. Advisor Eric immediately gets it confirmed that yes THAT right rear caliper has seized. Fine it's likely covered by the extended bumper to bumper warranty I purchased there. After two days it's confirmed that the caliper is covered by warranty. BUT THE LEFT REAR ROTOR AND PADS IT Destroyed BC OF THAT FAULTY CALIPER ARE NOT COVERED,! And it's now going to COST ME $1000 to replaced BOTH REAR ROTORS AND PADS. YET the Monday mechanic inspection video indicated after repairing that left rear tpms sensor that ALL ELSE LOOKED GOOD WITH MY TRUCK. I just find it disappointing that 1. Given the above that the $1000 cost of replacing both rear wheel pads and rotors because of a warrantied caliper failure (left rear) is to be borne by me who purchased a bumper to bumper warranty there. That makes no sense, the failed caliper caused those other two items to fail, and now for protocol reasons need to replace right rotor and pad too?! 2. Prior to this visit I HAD NO GRINDING, NO REAR BRAKE CALIPER (ROTOR AND PAD) ISSUES, NONE. The brake wear indicator states 84% brake life remains on the rear brakes, and still does after 3 days of grinding the left rotor?! How can that be? Yet, immediately following the left rear tpms replacement, this left rear CALIPER FAILS, and there is no correlation from Mondays work on the left rear tpms sensor and that caliper failing?! It was just coincidental? Maybe, maybe not. 3. Since my return Tuesday for the caliper diagnosis, my front brake wear has gone from 71% to 65% because of the strain now put on the front brakes bc the left rear is grinding and not stopping the vehicle. It is my opinion that all work that Mangino recommends I have done should be completed at Mangino Cost and not mine because I have a bumper to bumper warranty, and it is my opinion something happen during the tpms sensor work on Monday that caused this caliper failure Tuesday or Monday evening. I am requesting all this work be at GMC warranty and or Mangino cost, and only the $100 deductible should be bore by me. Also new front brake pads should be installed as they continue to be worn done by me being forced to drive this vehicle now for 5+ days until parts were found and this warranty issue was litigated with the warranty provider. In this interim per my warranty I should have a similar equipped loaner truck supplied until this is resolved and repaired. John Blinstrub 518-859-0698 jrb1523@yahoo.com BTW Advisor Eric's effort to please my above wishes is the only reason I gave this a two star rating. I expect to hear from Mangino management asap today. Thank you.
12/16/2025
Our team has acknowledged this review.
CLEVERDALE, NY
William P|2025 Chevrolet Colorado
Confirmed Service Customer
12/6/2025
always get good service at Mangino‘s service department. They’re good with giving you an appointment and they also explain things to you about your vehicle. I just had a warranty issue on my Chevy pick up 2025 Colorado and they took care of it within two weeks great service departmentgreat people I would recommend them to anybody. My whole family goes to them. Great job Mangino’s
12/7/2025
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
BALLSTON LAKE, NY
Mary R|2017 Buick Encore
Confirmed Service Customer
12/8/2025
Eric was extremely helpful and explained everything that needed to be done.
12/9/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
BALLSTON SPA, NY
Richard P|2025 GMC Sierra 1500
Confirmed Sales Customer
12/10/2025
Marcus was phenomenal; very kind man and I appreciate his efforts to get my in my brand new truck!
MARCUS EDWARDS
12/11/2025
Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! Congratulations on your new vehicle, Richard! We look forward to helping again in the future. Take care!
SCHENECTADY, NY
John Z|2024 Buick Envista
Confirmed Service Customer
12/12/2025
In on time for yearly State inspection. Appreciated video provided as well as discussion afterwards.
12/13/2025
Wow, reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!
BALLSTON LAKE, NY
Howard U|2022 GMC 2500HD Sierra
Confirmed Service Customer
12/12/2025
Work was done in a timely manner, even on a day when snow could have been an issue. There was some lack of communication about what was covered but was rectified immediately. I am quite pleased with the dealer and it's employees.
12/13/2025
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
WORCESTER, NY
Donald K|2024 GMC Sierra 2500 HD
Confirmed Service Customer
12/14/2025
Friendly, professional staff. Kept me informed about the progress and accomplished the service in a reasonable time.
12/18/2025
Thank you for the kind and detailed review. It’s great to hear our professional staff kept you informed and completed the service efficiently. We look forward to helping you again.
BALLSTON SPA, NY
Jill S|2026 Buick Encore GX
Confirmed Sales Customer
12/15/2025
My representative David Moffitt was very patient and kept looking for another perfect car for me. He found one that was almost perfect, but I decided to get the mid ranged buick model. GM is struggling to stay with quality cars for a decent price and with top of the line safety features.
DAVID MOFFITT
12/16/2025
Hello there, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
HAGAMAN, NY
Rosalie B|2025 Buick Envista
Confirmed Service Customer
12/12/2025
Great service thanks Eric Mike Howelll and the service workers for the fast service
12/13/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
LATHAM, NY
Joel B|2016 Chevrolet Equinox
Confirmed Service Customer
12/15/2025
Great service
12/16/2025
Hello there, we appreciate you taking the time to leave us this feedback. Thank you again for leaving us this response!
SARATOGA SPRINGS, NY
Suzanne M|2018 Chevrolet Impala
Confirmed Service Customer
12/15/2025
Very professional and explained what was happening.
12/16/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day! Thank you again for choosing Mangino Buick - GMC and we hope to see you again.
GLENVILLE, NY
Carolyn M|2026 Buick Encore GX
Confirmed Sales Customer
12/15/2025
The staff at Mangino GMC was very helpful, friendly and knowledgeable. I was not pressured to buy a certain vehicle. I felt very comfortable dealing with the staff. All my questions were answered thoroughly. I would not buy a vehicle from anybody else. Most of all they are very trustworthy. You can always count on them to do what they say they will do. I highly recommend Mangino GMC.
MARCUS EDWARDS
12/16/2025
Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
BALLSTON SPA, NY
Stanley J|2016 Chevrolet Colorado
Confirmed Service Customer
12/16/2025
They did a great job.
12/17/2025
Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
SARATOGA SPRINGS, NY
Robert S|2024 GMC Sierra 1500
Confirmed Service Customer
12/16/2025
service was behind in completing my order
12/17/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
BALLSTON SPA, NY
Rene G|2026 GMC Terrain
Confirmed Sales Customer
12/17/2025
I came back to Mangino to purchase my vehicle because all of my contacts with them have been exemplary since day 1! They made the process incredibly easy and went out of their way to meet my needs. I can’t imagine purchasing a car from any other dealership.
DENNIS HOENIG
12/18/2025
Thank you for the enthusiastic review. We’re thrilled to hear your experiences with Mangino Buick - GMC have been exemplary and that you chose to return for your vehicle purchase.
RAINBOW LAKE, NY
Terry S|2017 GMC Acadia
Confirmed Service Customer
12/17/2025
Had the vehicle in to replace the rear differential. Took longer than expected but everything worked out okay.
12/18/2025
Thank you for sharing your experience. We’re glad the rear differential replacement was completed successfully, even if it took a bit longer than expected.
GLENVILLE, NY
Rose H|2018 Buick Encore
Confirmed Service Customer
12/18/2025
My experience at Mangino Buick Dealership was great as always. Waiting time for service of my vehicle was good at very comfortable waiting area. The staff was very friendly, polite and professional. I really liked the watching the video of my vehicle being checked over. After my vehicle was serviced, I was given recommendations on services that based on the age of my vehicle which was very helpful knowing. Will scheduled additional services for my vehicle with Mangino Buick. They treat you like family.
12/19/2025
We truly appreciate your thoughtful and detailed review! It’s great to hear you enjoyed the comfortable waiting area, friendly staff, and video inspection, and we look forward to continuing to care for your vehicle like family.
SCOTIA, NY
Marie L|2023 GMC Acadia
Confirmed Service Customer
12/18/2025
I was there on time for my appointment which was for a simple car inspection. I took over 1 1/2 hours. I am really unsure what is happening with Mangino's service at this location, but it isn't acceptable. I just happened to be out yesterday and overhead another couple talking about their similar experience and it sounds like am not alone in my feelings.
12/19/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
BALLSTON SPA, NY
Walter G|2026 GMC Sierra 1500
Confirmed Sales Customer
12/20/2025
It was a very pleasant friendly experience. They we very helpful and accommodating to finding the truck I wanted. I highly recommend them if you are looking to buy a vehicle.
DAVID MOFFITT
12/22/2025
Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for your positive experience. Have a great day!
MAYFIELD, NY
Penny C|2020 Buick Envision
Confirmed Service Customer
12/22/2025
Very efficient
12/24/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
DELMAR, NY
Stephanie B|2025 GMC Yukon XL
Confirmed Service Customer
12/22/2025
I paid for a tire rotation because I was traveling to Florida and come to find out I paid for a service that I never received. When I called Craig he said ok I will have the cashier Tammy call you. He acted as if who cares. Its sad because I trusted this dealership with my vehicle because I was traveling 1200 miles one way for Christmas and the lack of care with Mangino and the employees are disappointing. Unfortunately customer loyalty has fallen to the waist side. Im so disappointed with the service manger.
12/30/2025
On behalf of our entire staff, we would like to express concern about the experience you shared regarding your visit with us. I have addressed your comments with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.
GLENVILLE, NY
Larry B|2024 GMC Sierra 3500 HD
Confirmed Service Customer
12/16/2025
Everything was explained well and the service advisor was very accommodating.
12/17/2025
Hello, thank you for sharing your positive experience! If you're ever in need of more help, please let us know!
CLIFTON PARK, NY
Jean T|2025 Buick Encore GX
Confirmed Service Customer
12/18/2025
Dealing with real people is wonderful. NO on wanted my cell phone number, a person came out and explained everything. Please keep it that way
12/19/2025
We truly appreciate this thoughtful review! We’re glad you valued the personal, straightforward communication, and we’ll continue to keep the experience refreshingly human.
MALTA, NY
Cynthia T|2018 Buick Envision
Confirmed Service Customer
12/18/2025
Repairs done on a timely basis. Vehicle inspection was thorough.
12/19/2025
Thank you for sharing your experience! We’re happy the repairs were completed on time and that the vehicle inspection was thorough.
CLIFTON PARK, NY
Michael W|2023 GMC Canyon
Confirmed Service Customer
12/18/2025
As usual, the service of my vehicle was efficient and the staff was super friendly. I love the video report of my vehicle’s parts and systems.
12/19/2025
Thank you for your continued trust! We’re glad you enjoy our efficient service, friendly staff, and the added transparency of our video reports.
BALLSTON SPA, NY
Robert M|2023 GMC Yukon
Confirmed Service Customer
12/19/2025
My vehicle was with Mangino for a week before they touched it. I had fo escalate to the general manager. The service rep left, and nobody took over my issue. I kept having to call to get updates and follow up on a loaner car. They had my vehicle for 4.5 weeks, and I never got a loaner. I had to pay over $1200 out of pocket for rental cars.
12/20/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
CLIFTON PARK, NY
Craig C|2025 GMC Sierra 1500
Confirmed Service Customer
12/22/2025
Excellent service done in a timely fashion
12/24/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
cohoes, NY
Wendy F|2018 Buick Encore
Confirmed Service Customer
12/24/2025
I had new tires installed on my car. The wait wasn't long and it was a job well done!
12/25/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
BALLSTON LAKE, NY
Roseanne V|2022 Buick Envision
Confirmed Service Customer
12/24/2025
Mangino’s provides excellent service
12/25/2025
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
BALLSTON SPA, NY
Jacquelyn L|2018 Buick LaCrosse
Confirmed Service Customer
12/26/2025
Great service. I trust them.
12/27/2025
That’s awesome to hear! We’re so grateful for your trust and support. The team is always here for you, and we look forward to serving you again!
SCOTIA, NY
Scott S|2017 Chevrolet Equinox
Confirmed Service Customer
12/30/2025
Fast service. Thanks!
12/31/2025
It is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!
BALLSTON SPA, NY
Ralph S|2016 GMC Yukon
Confirmed Service Customer
1/1/2026
Arrived for scheduled appointment, was checked in and the car was taken for service right away. Staff always polite and courteous.
1/2/2026
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
MECHANICVILLE, NY
Leigh G|2025 Buick Envision
Confirmed Service Customer
1/1/2026
This was a great experience. I felt like the service team listened, cared about my issue, helped me, and only did necessary work.
1/2/2026
Hello, we're glad to hear you enjoyed your visit. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
WATERFORD, NY
Michael M|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
1/2/2026
The dealership was spotless, and the sales staff were excellent to deal with. Truck was delivered indoors during a snowstorm and was full of fuel. We will definitely come back to Mangino for our next vehicle.
ALEXANDER DEPALMA
1/3/2026
Wow, we're glad you had such a wonderful experience with us! Reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!
DELMAR, NY
John C|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
1/2/2026
They have always been professional and courteous. They always do a great job.
1/3/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
CLIFTON PARK, NY
Susan T|2021 Buick Envision
Confirmed Service Customer
1/3/2026
During a routine inspection, it was found that I needed a new battery. Instead of having to wait, it was immediately taken care of by experienced personnel. Service was professional, attentive, and much needed.
1/4/2026
Hi, we're so happy we were able to help you out! Thank you for choosing Mangino Buick - GMC and we hope to see you again soon!
BALLSTON LAKE, NY
Edward J|2026 GMC Sierra 1500
Confirmed Sales Customer
1/3/2026
Mangino GMC is by far is the best company to do business with! Larry, sale manager, Marcus, salesman, and Eric, Service, are professional, very personable and friendly. Without any dickering back and forth with price, they gave me a higher end trade-in allowance for my 2010 Chevy Suburban 75th Anniversary SUV. I was VERY please with the rebates, trade-in allowance and how quickly they took care of my needs. I bought a brand new 2026 GMC Sierra Denali and the truck has far exceeded my expectations of what a truck can be. I have bought 3 vehicles from Mangino's and have used their service department for regular service needs for over 10 years and will continue to be a Mangino's customer for years to come. I would highly recommend Mangino GMC/Buick for purchasing a new or used vehicle and their service department for regular service needs. I strongly believe Ralph Mangino has some of the best people in the business.
MARCUS EDWARDS
1/4/2026
Hi, we really appreciate your positive review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. We want to sincerely thank you for choosing Mangino Buick - GMC and we hope to see you again soon!
MECHANICVILLE, NY
Joseph S|2020 GMC Acadia
Confirmed Service Customer
12/26/2025
Warning light plus Oil Change and NYS Inspection requested; the only task performed was warning light related repair of the wiring harness.
12/27/2025
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
BALLSTON SPA, NY
Curtis P|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
12/28/2025
I have always been treated great by the staff at Mangino's. My salesman, Al Depalma has sold me two trucks and has been great to deal with. The entire staff is friendly ad goes out of their way to welcome. The same goes to the dealership as the building seems modern and the waiting room is the best I have seen. The same goes to the restrooms which are also very clean. Mangino's is a pleasure to deal with.
ALEXANDER DEPALMA
12/29/2025
Thank you for your kind words! We truly appreciate your continued loyalty and are thrilled to hear that you've had a positive experience with our team. It's always a pleasure to assist you, and we look forward to serving you again in the future!
GRANVILLE, NY
Andrew E|2024 GMC Terrain
Confirmed Service Customer
1/1/2026
Eric was in constant communication with me and kept me up-to-date on my vehicle told me I didn’t need a tire rotation and I ordered new tires. Thank you.
1/2/2026
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
SARATOGA SPRINGS, NY
Bruce D|2020 Buick Envision
Confirmed Service Customer
1/1/2026
I needed a much larger service than I planned on. It took a lot longer than they said it would take to complete the service. I also had to go back in because they forgot to reset the percentage of oil life left.
1/2/2026
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
SARATOGA SPRINGS, NY
Jerry M|2020 Chevrolet Trax
Confirmed Service Customer
1/1/2026
Always on time with the appointment,like the video.
1/2/2026
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
Duanesburg, NY
Joanne E|2026 GMC Terrain
Confirmed Sales Customer
1/2/2026
Fantastic experience- very thorough and went above and beyond to meet my specific needs and timeline.
JOHN SCHULZ
1/3/2026
Hi, we're so glad that we were able to go above and beyond your expectations! We sincerely value your business and look forward to your next visit!
CLIFTON PARK, NY
Kristi G|2026 GMC Canyon
Confirmed Sales Customer
1/5/2026
We had a great experience with Dave Mofit.
DAVID MOFFITT
1/6/2026
Hello, we're happy to hear you had a great experience with our staff! We sincerely value your business and look forward to your next visit. Take care!
ALBANY, NY
Pat C|2025 GMC Sierra 1500
Confirmed Service Customer
1/5/2026
Great as always
1/6/2026
Hi, thank you for the high star rating and for the wonderful review! We do hope we can be of assistance in the future. Take care!
BALLSTON SPA, NY
Craig C|2023 GMC Acadia
Confirmed Service Customer
1/5/2026
Great service and very quick!
1/6/2026
Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
cohoes, NY
William M|2026 Buick Encore GX
Confirmed Sales Customer
1/5/2026
12 years with Mangino Buick, GMC, and with my current lease it will be 15 years with them, that should say it all. Ralph, Larry and the Mangino team are the BEST.
ALEXANDER DEPALMA
1/6/2026
Hi, we really appreciate your positive review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. We want to sincerely thank you for choosing Mangino Buick - GMC and we hope to see you again soon!
CLIFTON PARK, NY
William C|2017 GMC 1500 Sierra
Confirmed Service Customer
1/8/2026
Aways a good experience. all work done in a timely manor. Also well informed on all work that was performed on my vehicle . Thankyou , Bill C.
1/9/2026
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
SCOTIA, NY
Amy B|2021 Buick Enclave
Confirmed Service Customer
1/8/2026
Your staff is friendly and they explain everything !
1/9/2026
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
ROCK CITY FALLS, NY
Timothy W|2022 Chevrolet Traverse
Confirmed Service Customer
1/9/2026
Mangino service department is AMAZING! They are top-notch with all my car needs! I appreciate their incredible knowledge and thank them for their expertise.
1/10/2026
We’re thrilled to hear such positive feedback about the Mangino Buick - GMC service department! Their knowledge and expertise truly make a difference, and we appreciate you recognizing that.
BALLSTON LAKE, NY
Lois T|2024 GMC Terrain
Confirmed Service Customer
1/13/2026
Everyone at Mangino's is extremely accommodating and very helpful.
1/15/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
TROY, NY
Ray G|2018 Buick LaCrosse
Confirmed Service Customer
1/14/2026
Very helpful in repairs of my car. Been doing business for over 40 years.
1/15/2026
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.
SCOTIA, NY
William T|2015 GMC Terrain
Confirmed Service Customer
1/7/2026
Greeted promptly by staff. Maintenance items were completed on time. Dealership staff and facilities are excellent!
1/7/2026
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.
ALBANY, NY
Michael B|2024 GMC Sierra 2500 HD
Confirmed Service Customer
1/8/2026
Service advisor Jodi, was excellent! Very polite and courteous.
1/9/2026
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
EAGLE BRIDGE, NY
Linda V|2022 Buick Encore
Confirmed Service Customer
1/8/2026
it is good
1/9/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
SCHENECTADY, NY
Walter G|2026 GMC Sierra 1500
Confirmed Service Customer
1/9/2026
A little bit of a hiccup. But Eric and staff resolved everything and went above and beyond to resolve the issue. Love the new truck and the added accessories. Thank you greatly appreciated.
1/10/2026
We appreciate you sharing your experience. It’s great to hear Eric and the team went above and beyond to resolve the hiccup and that you love your new truck with the added accessories.
MAYFIELD, NY
Michael C|2018 GMC 1500 Sierra
Confirmed Service Customer
1/9/2026
Eric was great to work with.
1/10/2026
Thank you for sharing your experience! We’re glad Eric made your visit enjoyable and easy.
SCHAGHTICOKE, NY
Anthony T|2023 GMC Sierra 3500 HD
Confirmed Service Customer
1/15/2026
I was able to check in before my scheduled appointment. My advisor Eric was very attentive to my concerns. He went over the things that my truck needed and some things that were recommended but not necessary at this time. I was happy about that because I was able to make an informed decision. The tech that worked on my truck noticed something underneath and immediately addressed it and made the necessary changes. By showing attention to detail to all aspects of the service needed.
1/16/2026
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Ballston Spa, NY
Laura S|2025 GMC Sierra 1500
Confirmed Service Customer
1/15/2026
Fast and friendly people and service.
1/16/2026
We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out—we’re always happy to assist!
BALLSTON LAKE, NY
Karen G|2010 Buick LACROSSE
Confirmed Service Customer
1/16/2026
I have a 16 year old Buick and I love it. My Buick needed a lot of suspension work and it was difficult to get the parts needed to fix it. Mangino's persevered and got new parts for my prized Buick. I have been bringing my car to Mangino's for several years and have never been disappointed with their service. Thanks Jennifer for the constant communication during the process of fixing my car.
1/17/2026
Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! Reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!
BALLSTON SPA, NY
Edward J|2026 GMC Sierra 1500
Confirmed Service Customer
1/16/2026
Mangino's service department provides excellent service. The service personnel are very professional and a special shout-out to Eric Messier, Service Advisor.
1/17/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
MECHANICVILLE, NY
Brian C|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
1/16/2026
The work was done quickly and efficiently.
1/16/2026
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.
COOPERSTOWN, NY
Jean B|2025 GMC Acadia
Confirmed Service Customer
1/16/2026
Fast service appt and great customer service. You didn't try to sell me on anything that my car didn't need, even though I said to replace parts if needed. Other car shops or dealerships definitely taken advantage of that. This is why you get repeat customers!
1/17/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
GLENVILLE, NY
James W|2026 GMC Sierra 1500
Confirmed Sales Customer
1/19/2026
John is just outstanding, very knowledgeable about the product he is selling. His guidance on the options for my new truck were spot on. He knew the pros and cons every step of the way. He spent the extra time handing over my new vehicle making sure I understood all the features.
JOHN SCHULZ
1/20/2026
Hi, we're happy you found our staff to be so supportive during your experience here at Mangino Buick - GMC! We sincerely value your business and look forward to your next visit. Take care!
BALLSTON SPA, NY
Donald A|2024 GMC Sierra 1500
Confirmed Service Customer
1/19/2026
The service department was able to accommodate me despite not having an appointment.
1/20/2026
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
CLIFTON PARK, NY
Robert M|2025 GMC Sierra 1500
Confirmed Service Customer
1/19/2026
Very polite and quick service.
1/20/2026
Hi, thank you for taking the time to leave a review for us at Mangino Buick - GMC! We're looking forward to your next visit!
GALWAY, NY
Kathleen C|2023 Buick Encore GX
Confirmed Service Customer
1/19/2026
I went in for oil change and inspection but also met with Larry to discuss options as my lease was ending. As always everyone was wonderful and pleasant and accommodating. I wouldn’t go anywhere else!
1/20/2026
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope to be of service to you again in the future. Take care!
COHOES, NY